Ever since I upgraded to El Capitan my Notes app has not worked. I have a MacBook Air (2012 version) currently running 10.11.4. I have followed other discussions for the same issue and have tried to duplicate fixes that worked for others, but my own is still rendered useless. I used to use Notes daily, but have since resorted to using another app. I want my Notes back!
MacBook Air, OS X El Capitan (10.11.4)
Make the hidden ~/Library visible. (In Finder from your Go menu choose. Home. Then, press Command+J In the info box that appears checkmark "Show Library folder".
Then go to ~/Library/Container/Com.apple.Notes/ Container.plist move that file to your Desktop and test
I moved the Container.plist to the desktop and started Notes. It started, but when I went to go begin a new note it crashed. This is the crash report:
Exception Name: NSRangeException
Description: *** -[NSConcreteTextStorage attribute:atIndex:effectiveRange:]: Range or index out of bounds
User Info: (null)
0 CoreFoundation 0x00007fff8392e4f2 __exceptionPreprocess + 178
1 libobjc.A.dylib 0x00007fff8701c73c objc_exception_throw + 48
2 CoreFoundation 0x00007fff839954bd +[NSException raise:format:] + 205
3 UIFoundation 0x00007fff9447bccf -[NSConcreteTextStorage attribute:atIndex:effectiveRange:] + 131
4 Notes 0x0000000107144a96 Notes + 285334
5 Notes 0x0000000107144f0a Notes + 286474
6 AppKit 0x00007fff8f77fb13 -[NSGestureRecognizer _delegateShouldAttemptToRecognizeWithEvent:] + 115
7 AppKit 0x00007fff8f628909 -[NSWindow _gestureRecognizersStartingWithView:onEvent:requireAcceptsFirstMouse:] + 909
8 AppKit 0x00007fff8f628d62 -[NSWindow _sendEventToGestureRecognizers:requireAcceptsFirstMouse:] + 486
9 AppKit 0x00007fff8f62b430 -[NSWindow _handleMouseDownEvent:isDelayedEvent:] + 6265
10 AppKit 0x00007fff8f62c44d -[NSWindow _reallySendEvent:isDelayedEvent:] + 212
11 AppKit 0x00007fff8f06b63d -[NSWindow sendEvent:] + 517
12 AppKit 0x00007fff8efebb3c -[NSApplication sendEvent:] + 2540
13 AppKit 0x00007fff8ee52ef6 -[NSApplication run] + 796
14 AppKit 0x00007fff8ee1c46c NSApplicationMain + 1176
15 libdyld.dylib 0x00007fff93d745ad start + 1
Please launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, please clear the search box, then select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway. If the report is only a few lines, make sure you cleared the search box.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
Process: Notes [750]
Path: /Applications/Notes.app/Contents/MacOS/Notes
Identifier: com.apple.Notes
Version: 4.2 (555.10.42)
Build Info: Notes-555010042000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Notes [750]
User ID: 501
Date/Time: 2016-05-05 17:30:12.507 -0700
OS Version: Mac OS X 10.11.4 (15E65)
Report Version: 11
Anonymous UUID: 2C9B0280-E8C6-9AEC-DB22-2319CB3E0128
Sleep/Wake UUID: DF16066A-7602-4BD5-817B-100B40884ADE
Time Awake Since Boot: 3200 seconds
Time Since Wake: 2500 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
Crashing on exception: *** -[NSConcreteTextStorage attribute:atIndex:effectiveRange:]: Range or index out of bounds
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8392e4f2 __exceptionPreprocess + 178
1 libobjc.A.dylib 0x00007fff8701c73c objc_exception_throw + 48
2 CoreFoundation 0x00007fff839954bd +[NSException raise:format:] + 205
3 UIFoundation 0x00007fff9447bccf -[NSConcreteTextStorage attribute:atIndex:effectiveRange:] + 131
4 Notes 0x0000000105249a96 Notes + 285334
5 Notes 0x0000000105249f0a Notes + 286474
6 AppKit 0x00007fff8f77fb13 -[NSGestureRecognizer _delegateShouldAttemptToRecognizeWithEvent:] + 115
7 AppKit 0x00007fff8f628909 -[NSWindow _gestureRecognizersStartingWithView:onEvent:requireAcceptsFirstMouse:] + 909
8 AppKit 0x00007fff8f628d62 -[NSWindow _sendEventToGestureRecognizers:requireAcceptsFirstMouse:] + 486
9 AppKit 0x00007fff8f62b430 -[NSWindow _handleMouseDownEvent:isDelayedEvent:] + 6265
10 AppKit 0x00007fff8f62c44d -[NSWindow _reallySendEvent:isDelayedEvent:] + 212
11 AppKit 0x00007fff8f06b63d -[NSWindow sendEvent:] + 517
12 AppKit 0x00007fff8efebb3c -[NSApplication sendEvent:] + 2540
13 AppKit 0x00007fff8ee52ef6 -[NSApplication run] + 796
14 AppKit 0x00007fff8ee1c46c NSApplicationMain + 1176
15 libdyld.dylib 0x00007fff93d745ad start + 1
Global Trace Buffer (reverse chronological seconds):
25.378056 CloudKit 0x00007fff889e2245 __activity_did_finish
25.987953 CloudKit 0x00007fff889e2245 __activity_did_finish
26.352946 CloudKit 0x00007fff889e2245 __activity_did_finish
26.399961 CloudKit 0x00007fff889e2245 __activity_did_finish
26.838679 CFNetwork 0x00007fff8bb90447 TCP Conn 0x7fa0e5650030 SSL Handshake DONE
27.052019 CFNetwork 0x00007fff8bb90323 TCP Conn 0x7fa0e5650030 starting SSL negotiation
27.052233 CFNetwork 0x00007fff8bb8eced TCP Conn 0x7fa0e5650030 complete. fd: 29, err: 0
27.052437 CFNetwork 0x00007fff8bc1d5c7 TCP Conn 0x7fa0e5650030 event 1. err: 0
27.172200 CFNetwork 0x00007fff8bb8dfbf TCP Conn 0x7fa0e5650030 started
27.174817 CFNetwork 0x00007fff8bb51c0f Creating default cookie storage with default identifier
27.174817 CFNetwork 0x00007fff8bb51bda Faulting in CFHTTPCookieStorage singleton
27.174817 CFNetwork 0x00007fff8bb51a69 Faulting in NSHTTPCookieStorage singleton
28.612681 CFNetwork 0x00007fff8bb90447 TCP Conn 0x7fa0e2f1cf60 SSL Handshake DONE
28.614025 CFNetwork 0x00007fff8bb90447 TCP Conn 0x7fa0e2f200a0 SSL Handshake DONE
29.038497 CFNetwork 0x00007fff8bb90323 TCP Conn 0x7fa0e2f200a0 starting SSL negotiation
29.038847 CFNetwork 0x00007fff8bb8eced TCP Conn 0x7fa0e2f200a0 complete. fd: 17, err: 0
29.038947 CFNetwork 0x00007fff8bc1d5c7 TCP Conn 0x7fa0e2f200a0 event 1. err: 0
29.057961 CFNetwork 0x00007fff8bb90323 TCP Conn 0x7fa0e2f1cf60 starting SSL negotiation
29.058382 CFNetwork 0x00007fff8bb8eced TCP Conn 0x7fa0e2f1cf60 complete. fd: 15, err: 0
29.058537 CFNetwork 0x00007fff8bc1d5c7 TCP Conn 0x7fa0e2f1cf60 event 1. err: 0
29.248211 CFNetwork 0x00007fff8bb8dfbf TCP Conn 0x7fa0e2f1cf60 started
29.248432 CFNetwork 0x00007fff8bb8dfbf TCP Conn 0x7fa0e2f200a0 started
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x00007fff8f1e6f36 -[NSApplication _crashOnException:] + 109
1 com.apple.AppKit 0x00007fff8f2b282a -[NSApplication _showException:] + 717
2 com.apple.AppKit 0x00007fff8ee52f9a -[NSApplication run] + 960
3 com.apple.AppKit 0x00007fff8ee1c46c NSApplicationMain + 1176
4 libdyld.dylib 0x00007fff93d745ad start + 1
Process: Notes [750]
Path: /Applications/Notes.app/Contents/MacOS/Notes
Identifier: com.apple.Notes
Version: 4.2 (555.10.42)
Build Info: Notes-555010042000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Notes [750]
User ID: 501
Date/Time: 2016-05-05 17:30:12.507 -0700
OS Version: Mac OS X 10.11.4 (15E65)
Report Version: 11
Anonymous UUID:
Sleep/Wake UUID: DF16066A-7602-4BD5-817B-100B40884ADE
Time Awake Since Boot: 3200 seconds
Time Since Wake: 2500 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
Crashing on exception: *** -[NSConcreteTextStorage attribute:atIndex:effectiveRange:]: Range or index out of bounds
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8392e4f2 __exceptionPreprocess + 178
1 libobjc.A.dylib 0x00007fff8701c73c objc_exception_throw + 48
2 CoreFoundation 0x00007fff839954bd +[NSException raise:format:] + 205
3 UIFoundation 0x00007fff9447bccf -[NSConcreteTextStorage attribute:atIndex:effectiveRange:] + 131
4 Notes 0x0000000105249a96 Notes + 285334
5 Notes 0x0000000105249f0a Notes + 286474
6 AppKit 0x00007fff8f77fb13 -[NSGestureRecognizer _delegateShouldAttemptToRecognizeWithEvent:] + 115
7 AppKit 0x00007fff8f628909 -[NSWindow _gestureRecognizersStartingWithView:onEvent:requireAcceptsFirstMouse:] + 909
8 AppKit 0x00007fff8f628d62 -[NSWindow _sendEventToGestureRecognizers:requireAcceptsFirstMouse:] + 486
9 AppKit 0x00007fff8f62b430 -[NSWindow _handleMouseDownEvent:isDelayedEvent:] + 6265
10 AppKit 0x00007fff8f62c44d -[NSWindow _reallySendEvent:isDelayedEvent:] + 212
11 AppKit 0x00007fff8f06b63d -[NSWindow sendEvent:] + 517
12 AppKit 0x00007fff8efebb3c -[NSApplication sendEvent:] + 2540
13 AppKit 0x00007fff8ee52ef6 -[NSApplication run] + 796
14 AppKit 0x00007fff8ee1c46c NSApplicationMain + 1176
15 libdyld.dylib 0x00007fff93d745ad start + 1
Global Trace Buffer (reverse chronological seconds):
25.378056 CloudKit 0x00007fff889e2245 __activity_did_finish
25.987953 CloudKit 0x00007fff889e2245 __activity_did_finish
26.352946 CloudKit 0x00007fff889e2245 __activity_did_finish
26.399961 CloudKit 0x00007fff889e2245 __activity_did_finish
26.838679 CFNetwork 0x00007fff8bb90447 TCP Conn 0x7fa0e5650030 SSL Handshake DONE
27.052019 CFNetwork 0x00007fff8bb90323 TCP Conn 0x7fa0e5650030 starting SSL negotiation
27.052233 CFNetwork 0x00007fff8bb8eced TCP Conn 0x7fa0e5650030 complete. fd: 29, err: 0
27.052437 CFNetwork 0x00007fff8bc1d5c7 TCP Conn 0x7fa0e5650030 event 1. err: 0
27.172200 CFNetwork 0x00007fff8bb8dfbf TCP Conn 0x7fa0e5650030 started
27.174817 CFNetwork 0x00007fff8bb51c0f Creating default cookie storage with default identifier
27.174817 CFNetwork 0x00007fff8bb51bda Faulting in CFHTTPCookieStorage singleton
27.174817 CFNetwork 0x00007fff8bb51a69 Faulting in NSHTTPCookieStorage singleton
28.612681 CFNetwork 0x00007fff8bb90447 TCP Conn 0x7fa0e2f1cf60 SSL Handshake DONE
28.614025 CFNetwork 0x00007fff8bb90447 TCP Conn 0x7fa0e2f200a0 SSL Handshake DONE
29.038497 CFNetwork 0x00007fff8bb90323 TCP Conn 0x7fa0e2f200a0 starting SSL negotiation
29.038847 CFNetwork 0x00007fff8bb8eced TCP Conn 0x7fa0e2f200a0 complete. fd: 17, err: 0
29.038947 CFNetwork 0x00007fff8bc1d5c7 TCP Conn 0x7fa0e2f200a0 event 1. err: 0
29.057961 CFNetwork 0x00007fff8bb90323 TCP Conn 0x7fa0e2f1cf60 starting SSL negotiation
29.058382 CFNetwork 0x00007fff8bb8eced TCP Conn 0x7fa0e2f1cf60 complete. fd: 15, err: 0
29.058537 CFNetwork 0x00007fff8bc1d5c7 TCP Conn 0x7fa0e2f1cf60 event 1. err: 0
29.248211 CFNetwork 0x00007fff8bb8dfbf TCP Conn 0x7fa0e2f1cf60 started
29.248432 CFNetwork 0x00007fff8bb8dfbf TCP Conn 0x7fa0e2f200a0 started
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x00007fff8f1e6f36 -[NSApplication _crashOnException:] + 109
1 com.apple.AppKit 0x00007fff8f2b282a -[NSApplication _showException:] + 717
2 com.apple.AppKit 0x00007fff8ee52f9a -[NSApplication run] + 960
3 com.apple.AppKit 0x00007fff8ee1c46c NSApplicationMain + 1176
4 libdyld.dylib 0x00007fff93d745ad start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff903f7efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff975c2165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff975c1dcd _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff903f75e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88998578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff88996341 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff903f75e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88998578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff88996341 start_wqthread + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff903f0f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff903f03b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff838a31c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff838a268c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff838a1ed8 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8bb55111 +[NSURLConnection(Loader) _resourceLoadLoop:] + 412
6 com.apple.Foundation 0x00007fff95952d64 __NSThread__start__ + 1351
7 libsystem_pthread.dylib 0x00007fff8899899d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8899891a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff88996351 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff903f75e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88998578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff88996341 start_wqthread + 13
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff903f707a __select + 10
1 com.apple.CoreFoundation 0x00007fff838e04fa __CFSocketManager + 762
2 libsystem_pthread.dylib 0x00007fff8899899d _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8899891a _pthread_start + 168
4 libsystem_pthread.dylib 0x00007fff88996351 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff903f6db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff88999728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff826a368f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff85bdd5ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff85bdd3f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff85bd2d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff85bd2c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff8899899d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8899891a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff88996351 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff903f6db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff88999728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff826a368f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff85bdd5ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff85bdd3f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff85bd2d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff85bd2c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff8899899d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8899891a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff88996351 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff903f6db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff88999728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff826a368f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff85bdd5ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff85bdd3f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff85bd2d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff85bd2c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff8899899d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8899891a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff88996351 thread_start + 13
Thread 10:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff903f0f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff903f03b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff838a31c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff838a268c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff838a1ed8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8efb4e99 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff8899899d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8899891a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff88996351 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff903f75e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88998578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff88996341 start_wqthread + 13
Thread 12:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fa0e3abe400 rbx: 0x00007fa0e578d810 rcx: 0x0000000000000001 rdx: 0x0000000000000000
rdi: 0x00007fff5a9fb650 rsi: 0x000000000000063d rbp: 0x00007fff5a9fbaf0 rsp: 0x00007fff5a9fbae0
r8: 0x0000000000000000 r9: 0x0000000008000100 r10: 0x0000000000000000 r11: 0x00000000001b61ff
r12: 0x00007fa0e578d810 r13: 0x0000000000000010 r14: 0x00007fff8700b4c0 r15: 0x00007fff72d4baa0
rip: 0x00007fff8f1e6f36 rfl: 0x0000000000010206 cr2: 0x0000000142e29000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x105204000 - 0x1053b4fff com.apple.Notes (4.2 - 555.10.42) <10706D6E-E65F-3E9B-821A-D669D12E765E> /Applications/Notes.app/Contents/MacOS/Notes
0x10af1b000 - 0x10af2eff7 com.apple.webcontentfilter.framework (5.1 - 5.1) <82BA647F-77DD-35A5-8BB9-5C6C5D8E721B> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10afe0000 - 0x10afe8fff com.apple.security.ldapdl (4.0 - 55003) <5D4C0D21-9F7A-35A8-AE9E-F2F7FE842040> /System/Library/Security/ldapdl.bundle/Contents/MacOS/ldapdl
0x10b8d7000 - 0x10b8d9fff apop.so (188) <8543B50E-91F2-30CD-96A3-AC0DA7738B97> /usr/lib/sasl2/apop.so
0x10b8de000 - 0x10b8dffff atoken.so (188) <EB7AB66D-C0D1-3B63-8625-3D7472B8DE29> /usr/lib/sasl2/atoken.so
0x10b8e4000 - 0x10b947fff com.apple.driver.AppleIntelHD4000GraphicsMTLDriver (10.14.58 - 10.1.4) <449A2757-95D6-3F1B-BB64-1DDCABAD356B> /System/Library/Extensions/AppleIntelHD4000GraphicsMTLDriver.bundle/Contents/Ma cOS/AppleIntelHD4000GraphicsMTLDriver
0x10bfee000 - 0x10bffeffb dhx.so (188) <E5729195-E010-385F-A418-43CE585BDD35> /usr/lib/sasl2/dhx.so
0x10c01c000 - 0x10c024fff digestmd5WebDAV.so (188) <0C074938-0D2F-3B98-93A8-002E296B671E> /usr/lib/sasl2/digestmd5WebDAV.so
0x10c02a000 - 0x10c02cfff libanonymous.2.so (209) <C3B0EDDE-020A-3C26-816D-8CA304B014F3> /usr/lib/sasl2/libanonymous.2.so
0x10c031000 - 0x10c033fff libcrammd5.2.so (209) <AA5E98B2-2D12-3452-94B0-461B58649E1C> /usr/lib/sasl2/libcrammd5.2.so
0x10c038000 - 0x10c041fff libdigestmd5.2.so (209) <E968689E-F366-3F34-A3F9-F6AC29B05A85> /usr/lib/sasl2/libdigestmd5.2.so
0x10c047000 - 0x10c04cfff libgssapiv2.2.0.18.so (209) <6C556CA7-F65F-37B4-A36B-2134E615CE08> /usr/lib/sasl2/libgssapiv2.2.0.18.so
0x10c053000 - 0x10c058fff libntlm.so (209) <CEC06DA2-CDC8-33E0-A2D4-BE77612D6DB9> /usr/lib/sasl2/libntlm.so
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0x7fff96c70000 - 0x7fff96c72fff libsystem_coreservices.dylib (19.2) <1B3F5AFC-FFCD-3ECB-8B9A-5538366FB20D> /usr/lib/system/libsystem_coreservices.dylib
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0x7fff96f74000 - 0x7fff96f8bff7 libsystem_coretls.dylib (83.40.5) <C90DAE38-4082-381C-A185-2A6A8B677628> /usr/lib/system/libsystem_coretls.dylib
0x7fff96f8c000 - 0x7fff97132ff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <082319FC-59F2-3D36-AC9B-94759724E302> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x7fff972b6000 - 0x7fff972dffff com.apple.ProtectedCloudStorage (1.0 - 1) <4850F751-E61B-30C0-B89A-B313601D3DB5> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
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0x7fff973a9000 - 0x7fff973b9fff libbsm.0.dylib (34) <7E14504C-A8B0-3574-B6EB-5D5FABC72926> /usr/lib/libbsm.0.dylib
0x7fff973ba000 - 0x7fff97588ff3 com.apple.QuartzCore (1.11 - 410.14) <0283748A-8318-36AC-8B30-8A951FEB305A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff97592000 - 0x7fff975b9fff com.apple.ChunkingLibrary (167 - 167) <AD7F285C-005E-36BB-98A3-5826413533BE> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff975ba000 - 0x7fff975e7fff libdispatch.dylib (501.40.12) <C7499857-61A5-3D7D-A5EA-65DCC8C3DF92> /usr/lib/system/libdispatch.dylib
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0x7fff97649000 - 0x7fff97649fff com.apple.audio.units.AudioUnit (1.13 - 1.13) <93C1D642-37D4-3692-AD35-DCAD04F9610B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff9764a000 - 0x7fff97688ff7 libGLImage.dylib (12.0.40.6) <734B133F-E789-3A25-9DE6-1CCBA4896D4D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff97758000 - 0x7fff977e5dd7 com.apple.AppleJPEG (1.0 - 1) <558ACADA-C41F-3EEF-82A0-C2D7B13C5428> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff97acd000 - 0x7fff97adbfff com.apple.IntlPreferences (2.0 - 192) <61F62126-0902-3324-BB1D-8B93297ED899> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
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0x7fff97d76000 - 0x7fff97d92ff7 libsystem_malloc.dylib (67.40.1) <5748E8B2-F81C-34C6-8B13-456213127678> /usr/lib/system/libsystem_malloc.dylib
0x7fff97d93000 - 0x7fff97da4ff7 libz.1.dylib (61.20.1) <B3EBB42F-48E3-3287-9F0D-308E04D407AC> /usr/lib/libz.1.dylib
0x7fff97dec000 - 0x7fff98087fff com.apple.AOSKit (1.07 - 233) <301C9141-CD8E-3AEC-95AE-36E70F7CB880> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x7fff98088000 - 0x7fff98403ffb com.apple.VideoToolbox (1.0 - 1731.15.202) <B839BE14-9503-3B5E-A54A-C7FCEED34EA3> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff98404000 - 0x7fff9840cfff com.apple.CoreServices.FSEvents (1223.10.1 - 1223.10.1) <7F5B7A23-BC1D-3FA9-A9B8-D534F1E1979A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff9840d000 - 0x7fff98410ff7 com.apple.iChat.InstantMessage (8.0 - 5017) <989738B4-0269-3DD6-AAEC-2B712FB765D5> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x7fff98411000 - 0x7fff9849aff7 com.apple.PerformanceAnalysis (1.0 - 1) <608E8C50-6F59-3FEB-B822-D9B02F328716> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9849b000 - 0x7fff984baff7 com.apple.framework.Apple80211 (11.0 - 1121.34) <AE7795B8-4590-3714-999D-3FBFF6BF5D93> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff984bb000 - 0x7fff9850cff7 libcups.2.dylib (435.1) <4198A94D-A46C-39AA-92B6-83D0BA507D6C> /usr/lib/libcups.2.dylib
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1600
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=323.2M resident=0K(0%) swapped_out_or_unallocated=323.2M(100%)
Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate.framework 256K 3
Activity Tracing 2048K 2
CG backing stores 588K 4
CG image 284K 41
CG shared images 272K 8
CoreAnimation 17.3M 234
CoreData Object IDs 4100K 3
CoreUI image data 2132K 22
CoreUI image file 256K 6
Dispatch continuations 8192K 2
Foundation 24K 3
Image IO 304K 4
JS JIT generated code 128.0M 4
JS JIT generated code (reserved) 896.0M 2 reserved VM address space (unallocated)
Kernel Alloc Once 8K 3
MALLOC 59.9M 43
MALLOC guard page 32K 7
Memory Tag 242 12K 2
OpenCL 8K 2
Process Corpse Info 2048K 2
SQLite page cache 3584K 9
STACK GUARD 56.0M 13
Stack 13.1M 15
VM_ALLOCATE 80K 8
WebKit Malloc 4368K 11
__DATA 33.8M 343
__IMAGE 528K 2
__LINKEDIT 92.3M 31
__TEXT 230.9M 353
__UNICODE 552K 2
mapped file 67.8M 26
shared memory 16.3M 9
=========== ======= =======
TOTAL 1.6G 1187
TOTAL, minus reserved VM space 744.6M 1187
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
Step 1: Log in as Guest user: Notes works perfectly, even after syncing with iCloud and Google accounts.
Step 2: Reboot in Safe Mode: Notes opens, but then crashes upon attempting a new entry, just as it did. Restarted back into "normal" mode and, of course, it crashes there just the same.
Please disable the synchronization with iCloud and Google. The notes will be removed from your computer, but will still be on the servers. Then resynchronize and test.
Disabled synchronization of both iCloud and Google; Notes actually crashed while disconnecting them. I reopened the app and added just the Google account to sync at first. Notes worked just the way it was supposed to. I was able to write quite a bit for a decent amount of time and I even added pictures with no hint of a problem. Then I added the iCloud account to sync and waited as it loaded (I only have 16 entries saved in my Google account, but I have over 500 entries saved in iCloud). Notes crashed once I tried to begin a new entry, just like before.
What happens if you leave Google sync disabled and enable only iCloud sync?
Please sign in to icloud.com and launch the Notes web app. Can you see all your notes that way?
The app still crashes with only iCloud enabled. As for iCloud.com, as far as I can tell, all files appear to be there.
Please back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.Notes
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop. Relaunch the application and test.
If there's no change, quit again and put the item you moved back where it was.
Notes useless (crashes upon opening) since El Capitan upgrade
