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How to remove old user from app stores

a previous owners username comes up requiring password in the App Store only, despite being singed in with my username in iCloud and itunes and appstore in settings,what can I do to check and remove old usernames from ipad

thanks

iPad Air, iOS 9.3.1

Posted on May 5, 2016 4:22 PM

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Posted on May 5, 2016 4:27 PM

Do you have some apps that were purchased with the old user id? Even free one which may be trying to update?

3 replies

May 6, 2016 2:09 PM in response to Bw 1

First I would make sure that you have changed the Apple ID in the following locations. Look under Settings, sign out of all of them and then sign back in:

iCloud, iTunes & App Store, Messages, FaceTime, and Game Center if you use it.


The only way I know regarding specific apps is trial and error, you may have to try deleting or updating the apps to find out.

How to remove old user from app stores

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