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mjandhy
Level 1 (4 points)
Publishing

Q: Recent Podcast Not Shown in Itunes

I published my 4th podcast on our website back on April 13th but saw that it's not been added to the Itunes store yet.  The previous podcasts are there. Not sure if I missed a step to add it to itunes store. I thought once the first podcast was  accepted, I need not resubmit it and that it automatically will update the feed after a day or so with the newest podcast listed in itunes.  here is the url feed. http://specialneedsinmycity.com/feed/podcast/

 

here is the link to the published post if this helps,

http://specialneedsinmycity.com/hip-dysplasia-what-parents-can-do-for-their-chil dren-at-risk-early-signs-and-effective-t…

 

 

 

Please advise.

 

Thanks.

MacBook Pro, OS X Yosemite (10.10.5), null

Posted on May 5, 2016 6:39 PM

by Roger Wilmut1,Apple recommended
Roger Wilmut1 Roger Wilmut1
Level 9 (78,557 points)
iTunes
A:

The Store reads the entire feed, not bits of it, so it's not at all clear why it's not showing the changes which are in the Store. Try contacting Support and asking them to re-index your feed. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

Posted on May 8, 2016 11:38 PM

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mjandhy

Q: Recent Podcast Not Shown in Itunes

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  • by Robert Walch,

    Robert Walch Robert Walch May 5, 2016 7:11 PM in response to mjandhy
    Level 4 (1,882 points)
    May 5, 2016 7:11 PM in response to mjandhy

    Hi Meena,

     

    I just sent you a direct email - we know what the issue is and it is being worked on.

     

    Please do not update your show - as your show is needed as an example the way it is right now.

     

    Regards,

     

    Rob W

  • by mjandhy,

    mjandhy mjandhy May 6, 2016 9:17 AM in response to Robert Walch
    Level 1 (4 points)
    Publishing
    May 6, 2016 9:17 AM in response to Robert Walch

    Robert, thanks for your response. It's encouraging that the issue is not on my end.  Hope it'll get worked out soon. I have a 5th podcast should I go ahead and publish it and hope it's in queue behind 4th or wait until 4th is fixed?

     

    Thanks again for your help.

     

    Meena

  • by Robert Walch,

    Robert Walch Robert Walch May 6, 2016 9:21 AM in response to mjandhy
    Level 4 (1,882 points)
    May 6, 2016 9:21 AM in response to mjandhy

    If you can wait a few days to publish the new episode it would be appreciated.

     

    Engineers are looking into this issue.

     

    Please follow up via email with any other questions.

     

    Rob W

  • by mjandhy,

    mjandhy mjandhy May 8, 2016 7:58 AM in response to Robert Walch
    Level 1 (4 points)
    Publishing
    May 8, 2016 7:58 AM in response to Robert Walch

    HI Robert,

     

    The 4th episode got added! I noticed that the other episodes don't show the numbering of each episode as the 4th one. Every time it fetches the feed, doesn't it look at the title and display it as shown on the website?

     

    Thank you for your help.

     

    Meena

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 8, 2016 8:11 AM in response to mjandhy
    Level 9 (78,557 points)
    iTunes
    May 8, 2016 8:11 AM in response to mjandhy

    The numbers appear when subscribing. Did you add them only recently? The Store may not have updated since you did so and be showing an older version of the feed, in which case it should update eventually.

  • by mjandhy,

    mjandhy mjandhy May 8, 2016 6:12 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    May 8, 2016 6:12 PM in response to Roger Wilmut1

    HI Roger,

     

    I edited the titles back in April. When it picked up the 4th episode couple of days ago, doesn't it check for all changes to the website or does it only look at the most recent update to the site?

     

    Also, When I look at the description column in Apple store for the podcast, the latest 2 has byline information from the article which is normally on all articles. However, the 2 oldest podcasts picked up first couple of lines from the article (which is want I want) Any suggestion on how to fix this? The byline is on all the articles. So I don't understand why it's not consistent in showing the description has the first few lines of the article.

     

    Thank so much!

     

    Meena

  • by Roger Wilmut1,Apple recommended

    Roger Wilmut1 Roger Wilmut1 May 8, 2016 11:38 PM in response to mjandhy
    Level 9 (78,557 points)
    iTunes
    May 8, 2016 11:38 PM in response to mjandhy

    The Store reads the entire feed, not bits of it, so it's not at all clear why it's not showing the changes which are in the Store. Try contacting Support and asking them to re-index your feed. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

  • by mjandhy,

    mjandhy mjandhy May 10, 2016 1:41 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    May 10, 2016 1:41 PM in response to Roger Wilmut1

    HI Roger,

     

    The titles got updated upon your suggestion. However, the Description column for the latest 2 still only indicate my name from the byline unlike the other 2. Strange...  (http://specialneedsinmycity.com/feed/podcast/)

     

    In general, when there is a byline on a post, will it pick up the byline text first before it picks up the first couple of lines of post? Just wondering. ummm

     

    Thanks Roger.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 10, 2016 2:03 PM in response to mjandhy
    Level 9 (78,557 points)
    iTunes
    May 10, 2016 2:03 PM in response to mjandhy

    The 'Description' column in the Store and iTunes is populated from the 'itunes:subtitle' tag and matches the contents of those tags in each episode. The 'itunes:author' tag within the episode tags is not used. If you amend the 'itunes:subtitle' the Store will pick that up eventually.

  • by mjandhy,

    mjandhy mjandhy May 10, 2016 4:07 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    May 10, 2016 4:07 PM in response to Roger Wilmut1

    How would I amend the "itunes.subititle' ? Is it in powerpress settings? Didn't see it there nor in the ITunes.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 10, 2016 11:33 PM in response to mjandhy
    Level 9 (78,557 points)
    iTunes
    May 10, 2016 11:33 PM in response to mjandhy

    You can't amend anything in iTunes, it only reads the feed. Blubrry have a forum for Powerpress at http://forum.blubrry.com

  • by mgdell,

    mgdell mgdell May 11, 2016 8:30 AM in response to mjandhy
    Level 1 (61 points)
    iPad
    May 11, 2016 8:30 AM in response to mjandhy

    In PowerPress, unless you change it, the description is the first part of your blog posts.  You can enable "iTunes subtitle" in the basic settings tab of PowerPress  and then write what you want in that box as you post an episode.  It will add a box in your podcast episode area for the subtitle.  IF you put nothing in there, it will use your blog post.

     

    -Mike

    (Blubrry Support) 

  • by mjandhy,

    mjandhy mjandhy May 11, 2016 10:30 AM in response to mgdell
    Level 1 (4 points)
    Publishing
    May 11, 2016 10:30 AM in response to mgdell

    Thank you Mike for taking the time to respond.   I'll remember what you said the next time I publish a new podcast.

     

    1) Since the podcast has been published, is too late to go back and customize in the "itunes subtitle" for EACH episode?

    2) If I want the episode subtitle to read the first 250 characters but NOT the byline, is it possible? Maybe not... since the feed will read the first 250 characters which the byline is part of.

     

    Meena

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 11, 2016 2:05 PM in response to mjandhy
    Level 9 (78,557 points)
    iTunes
    May 11, 2016 2:05 PM in response to mjandhy

    1. Any changes you make will be picked up by the Store, though it may take a few days - subscribers will see them pretty well immediately.

     

    2. iTunes will read the contents of the 'itunes:subtitle' tag however that gets populated. If you follow Mike's advice and enable the tag you can type or paste in there exactly what you want to see. If the text is longer than the space in the Store's display it will be truncated, though those who know can hover over it and see it as a tooltip.

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