Level 1

8 points

Safari 6.1.6 crashes at Google Maps

Today Safari 6.1.6/Mac OS 10.7.5/Mac Pro started crashing at Google Maps. All other sites work fine. Tried the usual fixes (reset etc.) but no relief. If I go to a page like a hotel reservation where a Google map comes up to the side, no crash, but I DO get an alert to "upgrade" to Google Chrome. Hmmm… Tried it a while back, too invasive. Mapquest, Bing, and Here work fine also.

In the crash log the first line mentions Javascript if that helps. If you turn off Javascript, the page does not load and just tells you to turn it on.

Anyone else?

Mac Pro, Mac OS X (10.7.5)

Posted on May 5, 2016 6:52 PM

Top-ranking reply

KiteSurfer

Level 1

25 points

Posted on May 6, 2016 1:33 PM

I have the same problem on MacBook Pro running OSX 10.7.5 and Safari 6.1.6. Was opening and navigating Google Maps without problems and late last night Safari started crashing when opening Google Maps. I was attempting suggested fixes in Safari Preferences/Extensions when I found this thread and its unfortunate conclusion that we can now only open Google Maps in Firefox, which though inconvenient, works just fine.

As some suggest above, simply updating to the latest operating system is not always viable nor reasonable for all users -- particularly those whom employ perfectly functional peripherals and processing cards that have compatibility problems with newer versions of OSX -- particularly so with third-party media production peripherals and processors which are quite expensive.

Also, seems like the newer, "improved" versions of OSX since Lion/Mountain Lion have sacrificed features and flexibility for the end user -- herding us into a more IOS-like environment that doesn't necessarily serve the needs of more advanced users, particularly media producers.

So I'll accommodate the Firefox workaround and check back once in a while to see if either Apple (Safari) or Google Maps either release a patch or make some adjustment.

Interesting to note here that I'm using Firefox more and more these days because at this point, Mozilla/Firefox appears to be offering a better, more reliable and secure browser for OS X Lion users than Apple. Safari 6.1.6 has problems with more than a few websites that Firefox navigates flawlessly. At some point, I imagine we'll have to abandon Safari completely in favor of Firefox. Unfortunate, because Safari is fairly intuitive and easy to use.

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71 replies

neversweat Author

Level 1

8 points

May 5, 2016 8:55 PM in response to Carolyn Samit

I did mention Mac Pro 2,1 in a later post, but you continued to talk about upgrades after that post.

If this isn't resolved by Google, I guess I could use Firefox for maps - or other map sites. I like having the same bookmarks across all devices, I don't know if Firefox can do that. I do know Chrome instantly started linking all over the place as I watched it with Little Snitch. Some links I could identify, some not - a blizzard of connections. I got an email from Instagram within a minute thanking me for signing up. I want no part of that. Google collects too much information already.

May 6, 2016 11:38 AM in response to neversweat

Thanks for posting this. I also have v 10.7.5 and Safari 6.1.6 and have had the same problem all day with google maps crashing Safari. It was working fine yesterday morning. I too have tried all the normal fixes and now I know I can just stop wasting my time.

neversweat Author

Level 1

8 points

May 7, 2016 11:24 AM in response to Harvey Millar

Flash auto-install turned off here. Can't correlate this with a Flash update. But a good guess. Last Flash installer on my disk is dated April 21. Maps worked for days before May 5 - I was using it a lot for a trip.

Flash does give me the beach ball frequently, though, so I have Safari prefs set to ask first. I wish people would stop using Flash, it's crap. That's why it needs updating so frequently. Adobe cannot or will not fix it. Sometimes you can kill the Flash process in Activity Monitor and Safari will free up, but usually it brings down Safari too.

May 7, 2016 11:40 AM in response to neversweat

Flash auto-install also turned off here. I updated to the current version of Adobe Flash sometime in April, and Google Maps (which I use often) was working fine in Safari until the afternoon of May 5. I agree that it's probably not a Flash issue.

Al Ong

Level 1

4 points

May 7, 2016 11:22 PM in response to KiteSurfer

Thank god I found these posts. I thought I was the only one having this problem!.I'm also using OS 10.7.5 and Safari 6.1.6. Frankly speaking....there was nothing wrong with the usage of Googlemap until about May 4th or 5th onwards I think whereby Googlemap kept crashing. I also can't seem to login into Apple Support on my Imac. I'd type in my login id and password and hit enter..and then the page just kinda 'reloaded'. BUT..i'm not logged in!..I'm not sure if its my Imac problem or something cos now I'm typing from my Windows Acer laptop and I'm logged in using it and its fine from here. This seriously ***** big time. There was nothing wrong with my imac all these years at all!

mediga

Level 1

9 points

May 8, 2016 4:13 AM in response to neversweat

Plus one (Mac OS X 10.7.5, Safari 6.1.6) , and rather disappointed for having problems related just to the commercial reasons pushing customers to update hardware and software already perfectly fitting their needs.

I switched too to Firefox, but a further problem occurred: all the maps I had saved no longer appear on Google maps, when opened by such browser.

Any way to recover them as anybody knows?

Best

baida54

Level 1

4 points

May 9, 2016 9:57 AM in response to neversweat

Plus two (Mac OS X 10.7.5, Safari 6.1.6), and rather disappointed for having problems related just to the commercial reasons pushing customers to update hardware and software already perfectly fitting their needs.

If Firefox works, why can't Safari?

Goodbye Safari and shame on Apple!!

May 10, 2016 10:52 AM in response to neversweat

Well I'm glad it's not just me. But this is on top of a week of serious issues (now resolved, I think) with my beloved Mac Pro. It's 10 years old, and so 10.7.5 is as current as it can get without buying a new system. Which means several of my applications I use daily can no longer be upgraded either. I use Google Maps constantly, so this is extremely frustrating and inconvenient for me. I would gladly upgrade my OS if I could. I resent being forced to buy new hardware!

mediga

Level 1

9 points

May 11, 2016 4:52 PM in response to BarbieSchwartz

Just being not alone helps, but doesn't solve.. I've been loosing quite a lot of time understanding and fixing problems that , besides maps, drive gave me with the finder closing and re-opening ceaselessly.

The issue is I don't like el captain and, even if I could change OS and/or even laptop, I wouldn't , since I feel comfortable with my 2011 MacBook 17" and 10.7.5 that fully match my needs ( unlike,incidentally , a 15" screen).

Apple and Google pretend they work for customers' safety and convenience, but I guess they are mainly interested in making them spend their money.

I feel frustrated and all I can do is being sympathetic with others in my same situation.

May 13, 2016 2:02 PM in response to neversweat

I have the same problem, which started at the same time. My 4 year old Mac, with 6.1.6 shuts down Safari as soon as I click on google maps. Most annoying as I find google maps very useful. I am not techy, but think I will have to try and put Firefox on my laptop now, if I understand all the other replies correctly. Thank you for the original post and thanks to the other contributors.

neversweat Author

Level 1

8 points

May 15, 2016 3:33 PM in response to neversweat

I sent feedback to Google. Hard to find as they say use the menu, but of course you can't get that far. At "Was this article helpful," click No. Maybe if a few more do that they'll look into it, but I doubt it. I mentioned this discussion so maybe they'll take notice.

I tried several other ways in but none worked.

May 16, 2016 3:37 AM in response to neversweat

Adobe Flash auto- updated over the weekend and i was hoping it may cure it but…..nada, still the same. I also noticed that around the same time as this google map problem, the reply and comments are missing/non-functional on a couple of news media websites.

Like i said earlier, i,m using Opera more and more now as i doubt this Safari bug will be fixed.

May 18, 2016 6:27 AM in response to neversweat

I have another curious new development with Safari 6.1.6 on OS X 10.7.5. This started after the problems with Google Maps. Surfing with Safari on a MacBook Pro laptop, now, when I two-finger tap (right-click) the trackpad, I get the spinning beachball for several seconds, then the right-click menu appears and immediately disappears. My right-click function works on the desktop and of course, it works perfectly well in Firefox. The only place it hangs and doesn't function well is in Safari. I've already set my default to Firefox. I'm inclined to follow FL Johnson's advice, move all my bookmarks to Firefox and abandon Safari altogether. Too many bugs… too many problems. Just to reiterate, the problem with Google Maps is not Google's problem. It works perfectly well with other browsers. The problem here is with Safari and Apple's lack of concern or respect for its longterm customers utilizing what many of us consider to be more flexible and feature-rich legacy versions of OS X.

Vector50

Level 1

4 points

May 18, 2016 9:53 PM in response to Platonica

I downloaded the Lite version, saved it to a bookmarks file after naming it Google Maps Lite, and dragged the bogus "heavy" version into the trash. It now seems like the Lite version has become the default. Real estate pages that use Google Maps have called up the Lite version, and it seems to run OK for now. Hope this helps.

May 20, 2016 12:40 PM in response to neversweat

I'm experiencing the same thing. :–(

I, too, am a Mac user whose hardware is so old — (Mac Pro 1,1 built in Nov 2007; running OS X 10.7.5 Lion) — the newer OS isn't an option therefore the newest Safari isn't an option.

I have both Google Chrome and Firefox on my Mac, but I always prefer to use my Safari v6.1.6.
This is lamentable.

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Safari 6.1.6 crashes at Google Maps