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I can't sign in with my Apple ID, It's asking for the former owners?

I purchased a used iPhone4s on EBay and I can't sign in with my AppleID, it is requesting the seller's email address?

iPhone 4S

Posted on May 5, 2016 6:59 PM

Reply
1 reply

May 5, 2016 7:03 PM in response to BusterSr

You will need to contact them and have them remove the device from their iCloud account. If they cannot, or won't, then return the device for a refund. If the seller gives you any problems, then open a case with eBay. If they do not remove the device from their account, Activation Lock will prevent you from ever activating the phone. It will be useless to you.

I can't sign in with my Apple ID, It's asking for the former owners?

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