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my macbook pro does not recognize my ipod touch so I can't put any music on my ipod. How do I fix this?

I want to put music on my iPod touch, but when I connect it to my Macbook Pro, it says

iTunes could not connect to the iPod touch “Gary's iPod” because an invalid response was received from the device.

How can I fix this?

iPod touch

Posted on May 5, 2016 6:42 PM

Reply
1 reply

May 6, 2016 1:00 AM in response to Rhonda3035

Check your USB connections

If you see error 4005, 4013, or 4014, learn what to do. If you see one of the errors below, you might have a USB connection issue:
13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650
2000, 2001, 2002, 2005, 2006, 2009
An error message that includes, "invalid response"
Use these steps to see if the issue is with your USB cable, USB port, or computer. Try again after each step:
Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.
Switch to a different USB port on your computer. Don't plug into your keyboard.
Plug into a different computer.
If you still see the error, you can check for other USB issues,

Resolve USB-related alerts in iTunes - Apple Support

issues with third-party security software

Resolve issues between iTunes and third-party security software - Apple Support

, and issues with hardware

Get help with iOS update and restore errors - Apple Support

my macbook pro does not recognize my ipod touch so I can't put any music on my ipod. How do I fix this?

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