QuickLook not working for photos in Messages
I'm a very experienced user with several Macs and several iOS devices, all running El Capitan (or Yosemite) and iOS 9.3, and all messages (iCloud/SMS/text) are syncing properly between all devices. But on my main Mac, a 2015 MacBook Pro (MBP) (El Capitan), if someone has texted me a photo, when I select that photo, then use the spacebar to invoke QuickLook (to enlarge the photo), I get a large, blank (white) window, instead of the actual image:
(Interestingly, the blank window does bear the correct name of the photo, but no image.)
So, on that machine, if I want to view an image I've received, I have to drag it from Messages to the desktop, and then I can use QuickLook. But QuickLook refuses to work within Messages.app. (This is NOT the case on any of my other Macs. On those machines, when I hit spacebar, I get an enlarged version of the photo, as expected. But this is the Mac I use most often!)
I should also mention that this MBP is new, and its contents were cloned, just a few weeks ago, from a backup of my previous MBP. And the previous MBP had the same issue, both in El Capitan and previously in Yosemite. This seems to suggest that there's some sort of corruption, somewhere.
Any suggestions?
I've considered trashing preferences, but Messages has several preferences files, and I don't know which ones affect which functions. I'm fine with resetting app preferences or reentering my account info. But most importantly, if at all possible, I don't want to lose my message history. :-)
Related preference files include:
com.apple.imservice.iMessage.plist
com.apple.imessage.bag.plist
com.apple.ichat.plist
com.apple.imagent.plist
Does anyone know which of these might be best to try deleting, while keeping my message history intact? Or, if I'm on the wrong track, I'd appreciate any other suggestions.
Thanks!
MacBook Pro, OS X El Capitan (10.11.4)