Macbook pro boot error- userspace panic

User uploaded file

My Macbook Pro today was not allowing with to save an open excel file and gave error the path doesnot exist..even after trying to save with a different name didgn't work. I closed all programs and restarted the laptop.

Laptop gave userspace panic error and keeps rebooting..tried starting in safe mode..it still shows the same error and keeps rebooting. .looking for help.

Posted on May 5, 2016 9:52 PM

Reply
1 reply

May 6, 2016 1:32 PM in response to SpaceXfinity

The startup drive is failing, or there is some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keep your confidential data secure during hardware repair.

Apple recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook pro boot error- userspace panic

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.