Lost hundreds of pictures

Question

Level 1

4 points

Lost hundreds of pictures

i recently changed the email address on my apple id and since then hundreds of photos have gone from my phone. Im gutted!!!!!! Does anyone know how and even if i can get these back?

Posted on May 5, 2016 10:24 PM

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Answer 1

May 6, 2016 7:52 AM in response to Sionifach18

This happened to me as well. I was on the phone with Apple and asked them about this-- they assured me I would not lose photos. I did. I am sick. This was a few months ago. Call Apple and let them have it.

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Answer 2

LACAllen

Level 8

43,416 points

May 6, 2016 8:16 PM in response to Sionifach18

Did you change the email address of your existing Apple ID, or make a new Apple ID using a different email address?

Dod you sign out of your iCloud account open your phone after the change? Have you checked iCloud.com?

Do you have a backup of your photos that you made before changing your Apple ID?

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