Win10 valid iTunes store weblink(s) land on 're-download iTunes' page

Question

Win10 valid iTunes store weblink(s) land on 're-download iTunes' page

Hi community

In previous installs when I clicked on a weblink to access iTunes content (ie: a musician's blog where they've linked "buy my album on iTunes here" as a lot do) it used to open itunes and show me the album.

Last few updates have not acted the same, they instead go to the "Download iTunes" webpage as if I don't have iTunes on my PC. I do, and it's the most up to date version available.

Doesn't matter what type of content I access and where from; even if I land on an itunes.apple.com page and click 'buy app' it will take me to 'download itunes' instead of opening the app.

eg : from https://itunes.apple.com/app/id364234221 select the "View in iTunes" button under the app picture, should open iTunes but instead for me it goes to http://www.apple.com/itunes/download/?id=364234221 which wants me to re-download iTunes.

I have tried re-downloading and re-installing but that doesn't fix the problem. This has persisted through many reboots and even upgrading from Win7 to Win10.

Please serious responses only; if anyone suggests I "buy a macbook" or "open iTunes and do a search for the content" I will not be a happy customer. I'm only interested in getting the weblinks to resolve to the iTunes application as they used to.

Thanks

Windows 10

Posted on May 6, 2016 1:13 AM

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Answer 1

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turingtest2

Level 10

272,719 points

May 6, 2016 6:40 PM in response to Really_Banned_words-not_likeley

What browser are you using? In some cases you may need to tweak settings or enable an extension for it to be able to redirect itms links into iTunes.

tt2

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Answer 2

May 6, 2016 6:41 PM in response to turingtest2

Thanks for the reply, I'm using Google Chrome x64 on Win10.

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Answer 3

turingtest2

Level 10

272,719 points

May 6, 2016 6:52 PM in response to Really_Banned_words-not_likeley

Working here in Chrome on a Mac. Perhaps you dismissed a pop-up at some point and told it to remember your response.

Try https://productforums.google.com/forum/#!topic/chrome/IuJN_gRbfkQ

tt2

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Answer 4

May 6, 2016 7:30 PM in response to turingtest2

Thanks -

I tried the Google\Chrome\User Data\Local State file update - found an entry called "itmss:false" (extra s compared to the string quoted) and changed it to true, but no change in behaviour on re-opening chrome and finding a link.

Didn't have Chrome open when editing the file.

Checked there wasn't a similar file in any other user folder.

EDIT: Also - same result from Microsoft Edge; however Internet Explorer acted as expected (resolved to iTunes application and showed correct content). . .

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