kr4m123
Level 1 (4 points)
Windows Software

Q: Mouse and keyboard unresponsive in Bootcamp

Hi, I've been trying to install a copy of Windows 7 onto my Mac via Bootcamp. Everything has installed so far except for the fact that my mouse and keyboard are unresponsive on the first screen which asks you to make an account.

 

The copy of Windows 7 is genuine.

 

I understand this is a problem with Windows 7 not recognising USB 3 inputs but haven't found a solution online.

 

I tried manualing installing some drivers as per the guide here but that didn't work.

 

Mac Specs:

iMac (Retina 5K, 27-inch, Late 2014)

Processor: 3.5 GHz Intel Core i5

Memory: 8BG 1600 MHz DDR3

Graphics: AMD Radeon R9 M290X 2048 MB

OS: OSX Yosemite 10.10.5

 

Bootcamp version 5.1.4

iMac with Retina 5K display, OS X Yosemite (10.10.5)

Posted on May 6, 2016 1:19 AM

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kr4m123

Q: Mouse and keyboard unresponsive in Bootcamp

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  • by Rudegar,

    Rudegar Rudegar May 6, 2016 2:47 AM in response to kr4m123
    Level 7 (28,411 points)
    Wireless
    May 6, 2016 2:47 AM in response to kr4m123

    doubt it's a usb3 thing mice and keyboard don't need those speeds they would be fine with usb1.1 in terms of what data they transfer

     

    make sure all drivers are installed check device manager to see if some are not

    and stick with the bootcamp drivers don't let windows convince you to upgrade video card driver and the likes