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Every so often my mail inbox empties itself except for the previous 9 days emails. This happens irregularly. It happened continually when I first bought this computer then it stopped for 2 months and now it just happened again. Last night, all my emails were there and this morning they are gone (except for last 9 days ). I'm running os 10.11.4 on an iMac (late 2015).
Anybody run in to this before? Any suggestion? Thanks you!
iMac
Kenko,
Go to Mail>Preferences...>Accounts>youraccount>Mailbox Behaviors. Do you have any setting options in that location which may influence the behavior you are observing?
Thanks for your reply, Ferd 11.
In Mailbox Behaviors, I have access to Drafts, Sent, Junk and Trash, but not the Inbox. It's only the inbox that is affected by this issue.
Kenko,
Did your email provider recently switch from POP to IMAP? If so Mac mail automatically deleting emails, may have some ideas for you to consider.
Also try Apple - Support - Search for Mail Troubleshooting Tips.
On my iPhone, my mail account is listed as IMAP. And yes, it used to be POP. I'm sorting through the link you provided to see if there is any way to resolve this. Thanks
Also, when I check my mail online the emails are missing from that inbox too. They told me they could restore them to my in-box but they can only restore every email I have ever received and not just for a defined time period. I opted not to have thousands of emails dumped on me at once just to retrieve 3-4 important ones that got deleted.
I contacted them about 3 months ago about this and they told me it would never happen again (tho they couldn't or wouldn't tell me why it happens). It stopped for 3 months and now is back.
I wonder why this doesn't happen to everyone using multiple devices. My wife has several Apple products all communicating with each other, but does not have this problem.
Mail inbox empties itself
