adobe acrobat seems to be frozen
I'm having trouble with Adobe Acrobat Reader DC. It was working fine until yesterday, when it seemed to seize up -- I cannot open it to read any PDFs at all.
- When I double-click on the icon in the apps folder, a pop-up box informs me that the app "is not open anymore" (this, even though in the dock, the little black dot appears next to the Reader icon, which normally indicates an app is open).
- However, if I try dragging the Reader icon to Trash, I'm informed by a second pop-up box that the app "cannot be moved to Trash because it's open."
Force-quit does not work, regardless of how I try:
- When I click and hold the icon in the dock, and the dialogue box pops up, I select Force-Quit, but nothing happens.
- When I go to Force-Quit from the Apple menu and select Acrobat, then click to force-quit it, nothing happens.
At this point, I simply want to remove it so I can re-install the app and be able to read my PDFs again.
I'm running El Capitan (vers 10.11.3) on a MacBook Pro. Thanks in advance for any suggestions!
MacBook Pro
