My photo stream folder is not showing up

Question

My photo stream folder is not showing up

Last night my 1 yr old got a hold of my phone and wiped it. In restoring the phone to the last icloud backup for some reason i didn't get any of my text messages or contacts so I had to connect to the laptop and restore an itunes back up from 1 yr ago to get my contacts back. But in so doing I lost my photo stream. The folder does not even exist under my albums. When I had the back up from icloud I still had my photo stream even though I didn't have any contacts. Is there a way to bring back my photo stream? I have the iphone 6s iOS is up to date with the 9.3.1 version.

iPhone 6s, iOS 9.3.1

Posted on May 6, 2016 6:08 AM

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Answer 1

ManSinha

Level 6

12,171 points

May 6, 2016 6:51 AM in response to dontknowwhati'mdoing

Settings - Photos and Camera - My Photo Stream - toggle to ON if it is turned off

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Answer 2

May 6, 2016 6:59 AM in response to ManSinha

I tried that. In fact, I tried turning it off and then back on. Still nothing showing up. I turned iCloud drive off and back on. Turned the phone off and back on. Still no "My photo Stream" folder showing up

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Answer 3

ManSinha

Level 6

12,171 points

May 6, 2016 7:04 AM in response to dontknowwhati'mdoing

Can you access the library from any other device?

If yes - on the affected device

Turn off Find iPhone

Turn off iCloud - sign out of it

Settings - General - Reset - Reset Network settings you will need to re enter WiFi passwords

Do a forced restart - After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.

Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up

Sign back into all of the above

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