feloibarra
Level 1
(4 points)
Q: my mac doesn't show the administrator's account
Hi everyone
Recently i've acquired my mom's mac, yesterday i was change the user information, and i didn't give an administrator's name, later i've shut down the mac, and now when i turn on the mac, just appears the guest session, so i can't access to my personal documents and information. So, how can i enter to the administrator's account again if that account doesn't appear?
Help me please
MacBook Pro, OS X El Capitan (10.11)
macjack
Level 9
(55,709 points)
Have you tried System Preferences > Users and Groups? You could create a new Admin account.
But if your Mom didn't erase the hard disk and re-install the original system, you should do that now. Unless you do, you will be linked to her Apple ID.
After that, you can upgrade to El Capitan.
What to do before selling or giving away your Mac - Apple Support
