Hi!
Two months ago I bought Mac book air (11") and now has some problems. I give it to technical assistance and they say to me that they have made a reset to SMC (System Management Controller). Is SMC considered a software or hardware problem? According to warranty, do I have to pay something? Thank you !
MacBook Air, iOS 9.3.1
The System Management Controller (SMC) is on your Mac Book Air motherboard. Thus, it is considered a hardware component, and falls under your initial 12 month, new Mac warranty, and 3 years if you have Apple Care protection.
It can be reset with external, simple steps as documented by Apple in this article. Yes, you can do it yourself now.
If anyone dares to charge you for resetting your SMC, then you are looking at a thief that is attempting to charge you for a 1 minute procedure.
The System Management Controller (SMC) is on your Mac Book Air motherboard. Thus, it is considered a hardware component, and falls under your initial 12 month, new Mac warranty, and 3 years if you have Apple Care protection.
It can be reset with external, simple steps as documented by Apple in this article. Yes, you can do it yourself now.
If anyone dares to charge you for resetting your SMC, then you are looking at a thief that is attempting to charge you for a 1 minute procedure.
Thank you so much for your replay!
They said to me that I have to pay for this problem 😠
and so it doesn't fall under the warranty. Thank you!
Is SMC considered a software or hardware problem according to warranty?
