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Incorrect Name is displayed in Mail... even though the contact card is correct. Does anyone else have this problem

I am having issue with same name is displayed for multiple email addresses...

MacBook Pro (Retina, Mid 2012), iOS 6.1.4

Posted on May 6, 2016 8:48 AM

Reply
2 replies

May 6, 2016 2:32 PM in response to SShri

Please take each of the following steps that you haven't already tried. Stop when the problem is resoved.

Step 1

Mail associates a name with an address by looking up the address in the Contacts database. Do that yourself and correct the entry or entries. Make sure your email address isn't included in anyone else's card.

Step 2

If the wrong name is associated with your own address, select your card in the Contacts application. Then select

Card Make This My Card

from the menu bar.

Step 3

Delete the unwanted addresses from the Previous Recipients list under the Window menu.

Step 4

The spelling checker may be falsely correcting the entry. Please select the incorrect entry and right-click or control-click. From the popup menu, select

Spelling and Grammar Show Spelling and Grammar

A small window will open. In the text box at the top, enter the incorrect text, then click Change and close the window.

Step 5

Quit Mail and Contacts. Back up all data.

Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

~/Library/Application Support/AddressBook

In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return. A folder named "AddressBook" should open.

Inside the folder there should be one or more files with a name beginning "AddressBook-v22.abcddb". Move those files to the Trash. Launch Contacts, then launch Mail and test. You might have to log out or restart the computer in order to see a change.

If the problem is resolved, empty the Trash.

Incorrect Name is displayed in Mail... even though the contact card is correct. Does anyone else have this problem

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