please help.I bought my iPhone 5s a week ago.the iphone connect to every other wifi but mine. It conne to my friends wifi and it works very well.but when I want to connect with my home wifi it keeps saying "unable to connect to the.....also other mobile connect to my wifi and they work easily with that.I've done everything such as reset network settings,tur off the iphone ,and every thing and it doesn't work so please help
Below are some general suggestions for Wi-Fi issues. I suggest starting from the top and working down, maybe they will help....
1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.
2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.
3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).
4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4
5) Disable device prioritization on the router if this feature is available.
6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).
7) Try device at another Network, i.e., neighbors’, public coffee house, etc.
8) Restore the Device (ask for additional for details if desired).
https://support.apple.com/en-us/HT201252
9) Go to an Apple Store for hardware evaluation.
Iphone 5s can not connect to the wifi
