HT203162: One or more keys on the keyboard do not respond
Learn about One or more keys on the keyboard do not respond
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Helpful answers
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May 6, 2016 8:53 AM in response to camjulieby Eric Root,Wired or wireless keyboard? Do you have access to another keyboard you can test with?
If your wireless or USB keyboard doesn't work
Keyboard/Mouse – Troubleshooting Wireless
Bluetooth devices become unresponsive
Bluetooth Interference Sources
Bluetooth Interference Sources (2)
If your Wi-Fi is capable of generating a 5 GHz signal, try that.
Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time.