UHOSER
Level 1 (4 points)
iPod

Q: i connected ipod to my computer and waited for it to up date. it still says not to disconnect

i turned on computer to update ipod plugged in ipod and waited. 5 hours later it stills says do do not disconnect and i can not get to itunes

iPod (5th generation)

Posted on May 6, 2016 2:31 PM

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UHOSER

Q: i connected ipod to my computer and waited for it to up date. it still says not to disconnect

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 6, 2016 2:51 PM in response to UHOSER
    Level 8 (38,788 points)
    Mac OS X
    May 6, 2016 2:51 PM in response to UHOSER

    I noticed you created a new topic to answer questions I asked in your other topic.  You don't need to do that...  Just click Reply below the post you are replying to, and write your new reply, as a post in the same topic.  That way, the discussion stays organized in the same topic.


    Quit iTunes, if it's currently running.  Does the iPod appear on your computer, as a USB device?  If you see it, Eject it from there.  If the Do not disconnect message on the iPod's screen goes away, disconnect it.  If that's not possible (or the message remains), shut down the computer.  After the computer is powered off, disconnect the iPod.

     

    If the iPod is unresponsive, do a Reset (restart) on the iPod

     

    Learn how to reset your iPod - Apple Support  (see section iPod with a click wheel)