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Helpful answers
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May 6, 2016 5:07 PM in response to antlavelle74by Kenichi Watanabe,There is no iPod classic model at 32GB. There are some older iPods at 30GB, but not "2nd gen." Is this an iPod touch (which can be 32GB and 2nd gen)? It makes a difference for your question, because iPod touch is an iOS computing device, like iPhone and iPad. This document shows all the iPod models
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May 9, 2016 9:06 AM in response to antlavelle74by turingtest2,It also helps those troubleshooting to know whether you're running iTunes on Windows or OS X.
If you're running Windows and it is an iPod touch see Re: iTunes Not Recognizing Devices.
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