billing

Question

janep512 Author

Level 1

14 points

billing

Hi Apple Community -

I keep getting billed for something(s) on iTunes and I can't figure out what they are. How can I find this out?

MacBook Pro, OS X Mavericks (10.9.3)

Posted on May 6, 2016 2:38 PM

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Answer 1

May 6, 2016 2:41 PM in response to janep512

You should have received an email confirmation for purchases associated with your Apple ID indicating what the purchases were for.

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Answer 2

May 6, 2016 2:49 PM in response to janep512

You can also go to http://reportaproblem.apple.com Sign in with your Apple ID, and you will be presented with a list of purchases for the last 90 days.

If it's a monthly subscription, you{ll need to go into your Apple ID subscriptions ,and turn off auto renew.

View, change, or cancel your subscriptions - Apple Support

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