HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes

radiohead_s1

Level 1 (4 points)

iTunes

Q: Item showing up as N/A.

I purchased two gift items. The new Radiohead singles and they both appear as N/A when trying to redeem.

Posted on May 6, 2016 6:37 PM

I have this question too

Q: Item showing up as N/A.

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Helpful answers

by joe_7399,

joe_7399 May 8, 2016 6:23 AM in response to radiohead_s1
Community Specialists

May 8, 2016 6:23 AM in response to radiohead_s1

Hello radiohead_s1,

Welcome to the Apple Support Communities!

I understand that you purchased two items from iTunes as gifts or using gift credits, but are unable to download the songs that you want to get. In this situation, I recommend reporting the issue to iTunes directly by using the link in the following article.

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

Have a great day!
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