Item showing up as N/A.

I purchased two gift items. The new Radiohead singles and they both appear as N/A when trying to redeem.

Posted on May 6, 2016 6:37 PM

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1 reply

May 8, 2016 6:23 AM in response to radiohead_s1

Hello radiohead_s1,


Welcome to the Apple Support Communities!


I understand that you purchased two items from iTunes as gifts or using gift credits, but are unable to download the songs that you want to get. In this situation, I recommend reporting the issue to iTunes directly by using the link in the following article.


Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support


Have a great day!

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Item showing up as N/A.

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