Q: Installed Office 2016 on Win 10 but iCloud 5.1 does not have option to sync with Outlook
I have iCloud for Windows 5.1 installed on a machine running Windows 10 x64, with Office 2016 (32-bit). When I go to the iCloud control panel, the option for "Mail, Contacts, Calendars & Tasks checkbox" does not appear. It's there for a brief second, but as soon as the signin completes, it gose away and is replaced with a banner telling me to go to icloud.com to view my contacts and calendars. It seems the iCloud program does not realize that Outlook is installed on my machine.
I've tried uninstalling and reinstalling iCloud, and it hasn't helped. I have not yet tried reinstalling Office, as I don't want to have to reconfigure everything that will get reset to defaults if I do that. I have verified that the add-in is active in Outlook, but there's no iCloud account set up.
One thing that may be an issue is that I have configured Outlook not to use an email account. There's nothing on the support page that says this is required, but is it? If not, how can I get iCloud to recognize the existence of Outlook and allow me to sync contacts and calendar info with it?
TIA,
Keith
Windows 10
Posted on May 7, 2016 11:54 AM