sznjmsn

Q: It is impossible to find any support for stopping fraud, privacy invasion, and spam e-mails on this support community.  Where should I go to address this issue?

I have spent hours on-line and trying to call on the phone to find an answer to this question:  How can I find support for stopping Apple fraud, privacy invasion, and spam e-mails on this support community.  Where should I go to address this issue?  I am receiving at least six spam e-mails daily from Apple through my apple e-mail.  How can I make these stop?

Posted on May 7, 2016 4:22 PM

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Q: It is impossible to find any support for stopping fraud, privacy invasion, and spam e-mails on this support community.  Where ... more

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  • by sberman,

    sberman sberman May 7, 2016 4:24 PM in response to sznjmsn
    Level 8 (39,622 points)
    May 7, 2016 4:24 PM in response to sznjmsn
  • by LACAllen,

    LACAllen LACAllen May 7, 2016 7:49 PM in response to sznjmsn
    Level 5 (4,792 points)
    iCloud
    May 7, 2016 7:49 PM in response to sznjmsn

    Actually from Apple, or someone attempting to look like Apple?

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 8, 2016 1:01 AM in response to sznjmsn
    Level 9 (78,188 points)
    iTunes
    May 8, 2016 1:01 AM in response to sznjmsn

    Real emails from Apple always address you by name and come from the apple.com domain, not some address that happens to have 'apple' in it somewhere. If you hover the cursor over any links without clicking on them the actual URL will show as a tooltip and if it's genuine it will be to an apple.com URL. Apple will never ask you to 'verify' your address, account or details in an email and will never send you messages telling you that your account has been or is about to be locked.

     

    If you are told that an unauthorised purchase has been made from your iTunes Store account, check it by going to your account in the Store directly. Do not follow any links.

     

    If you ever get an email or a pop-up message telling you a 'virus' or 'malware' has been detected on your computer, it's a scam - it's impossible to check for this remotely. Again, don't follow anything of this sort up.

     

    If you are uncertain about an email you can post it here (copy and paste, not as an image) and we can check it - however make sure to remove your own email address if it's showing, never post that in the forums.

     

    You can report fraudulent emails to Apple by forwarding them as an email attachment to reportphishing@apple.com


    There's no way of directly stopping spam - you should never try to unsubscribe from it, that simply confirms that your address is working and will make matter worse. A good spam-blocker is the best solution: SpamSieve works well after a training period (I have no connection with this firm).