what if we dont know who the previous device owner was?

I own an IPad 2 since 2 years ago i bought it from yellow pages and it was fine for 2 years and yesterday the IPad went blank and took me to the activation page and its asking me for the previous owners apple id but i dont know who the previous owner was, so how do i fix this?

iPad 2, iOS 9.3

Posted on May 7, 2016 5:44 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

what if we dont know who the previous device owner was?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.