How do I get the six digit code for my iPad Pro? I have two other iPads and an iPod but I enter the codes I receive and the Pro is just disabled for longer and longer each time it rejects these codes!
iPad Pro, iOS 9.3.1
I did not forget it. The passcode sent to my other devices was incorrect. I have tried everything, including restoring it from backup and disabling two stage security. I have tried to contact customer support with no answer. I need to download an update, then it tells me my iPad is locked and needs a six digit code to unlock it. It was working when I left the shop. I have never been so frustrated in my life. I could write a book on the things I have tried! Five hours now.
Probably be a better use of your time to take the device in and have the techs at the Genius bar sort it out
Please make a Genius appointment at an Apple Store, or go to another authorized service provider.
Seriously? A four hour round trip on a bus!
I think you may have your codes mixed up.
It sounds like your device is locked with a 6 digit passcode. That code will not be sent to you by any of your other devices. It is only stored on the device it has locked.
If you can't enter it correctly, you will have to reset the device to factory as was suggested earlier.
Thanks for that, but it was the six digit passcode I was referring to, not the Password. I am nothing if not persistent and I tried over and over and over to Update then Restore the iPad; only to have the same reply of iPad Locked (after waiting fifteen minutes before being informed '6 Digit Passcode required')
I followed every link and piece of advice given to me but I cannot see anywhere where it was suggested to 'Reset the Device to Factory settings' in any of these posts. it would not connect to iTunes anyway., so that was impossible
For some unknown reason on the umpteenth try, it finally worked and am now awaiting for the device to be restored from a recent Backup. It has taken me six hours to get it to work. I have a Degree in IT and am not a fool, but this was one of the most frustrating exercises that I have ever endured.
Cheers anyway. Have a Great Day.
OK... ManSinha's post lead to this... in case this ever happens to you again. This covers the scenario where you are not able to recall the passcode and enter it incorrectly too many times.
How do I get the six digit code for my iPad Pro? I have two other iPads and an iPod but I enter the codes I receive and the Pro is just disabled!
