Can't switch to Apple Music Student Membership?

I have a similar problem. My apple music is under a different username but when I tried to do a student membership it says my student email is in use. I have no recollection of me verifying that i use that email but I still have to pay for an individual membership? I dont know at this point, Im confused ...

I can't even do it on my phone so tired doing it on my laptop and it don't work, every time I click verdify student it takes me to apple.com to download iTunes ? When I already have it downloaded. I don't know why it's not letting me. Apple support told me to call unidays ? But it's Apple fault not there's. They can't help because it's there software. Apple the worst

Hi itsvioleta,

I understand you are having trouble signing into the new Apple Music discount for university students. The resource below will provide some information and troubleshooting steps, as well as contact information if you are unable to change to the student membership status.

Get an Apple Music Student Membership

Take care,

Similar issue for me. I created a UNiDays account using my student email address with a .edu domain. It was validated. However, my Apple ID is under my personal email address. I haven't found anything that ties the two email addresses together. On iPhone in Apple Music, I tapped the US version of the renewal link in your first post. That took me back out to the account page. I don't know if it is actually trying to verify anything but if it is, it won't find my personal email listed with UniDays. If I tap again on View Apple ID > Manage > Your Membership > Student Members Verification Required, I get tossed back out to the Account screen.

I tried turning off Auto Renewal but that didn't help. Hope we find a solution. Sure would like to take advantage of this offer without creating an Apple ID using my school email address.

Fixed it. Not totally sure what did the trick but here's what I did.

1) Turned off Auto Renew

2) Logged out of Apple Music, then logged back in.

3) Closed Apple Music on iPhone by swiping to close on the fast switching bar (I think this might have done it)

4) Reopened Apple Music, went to Account > View Apple ID > Manage > Your Membership > Student Member Verification Required.

This time, I popped out to a UNiDays web page and then back to Apple Music. Note, I had previously set up a UNiDays account and it was probably still active in a Safari page. I did not need to re-enter my UNiDays info. Your experience might be a bit different.

Good luck.

Thank you soo much for this! I did exactly as above but I restarted my phone also and it worked perfectly.

I've just solved this problem on my Macbook Air.

In my case, I've tried several times on the iPhone with an instruction in this article but that didn't work.

So I tried to solve this problem on my laptop.

When you do it on your laptop, such problem will occur continuously.

After to click the button [Verification Required], your browser(safari or chrome, etc,.) will be launched.

Then the popup will ask you that you will run iTunes, just hold it.

Quit your iTunes before clicking the popup on the browser.

And then click the [yes] or [OK].

Finally, your iTunes will launch again and it will be finished.

Good luck.

What is worst is that apple support is useless regarding this issue. I called them for about an hour and they simply referred me to unidays to have my apple id removed.

This worked for me! Thanks 🙂

Same problem. I've been emailing unidays for a month.... no reply. Apple offered NO help. They said I have to contact unidays. Anyone have a phone number for unidays?

hello, I am having the same problem. Did you ever figure out how to fix it??