Londonfella

Level 1 (9 points)

Mac OS X

Q: Mail won't receive new mail without re-starting

Mail used to work fine for me pre-El Capitan. Since then, I need to close it and re-open it in order to receive new mail messages.

It will also refresh the inbox if I start filing messages in folders, but otherwise it won't receive and alert me to new messages.

Any solutions greatly appreciated...

Mac OS X (10.5.8)

Posted on May 8, 2016 12:15 AM

I have this question too

Q: Mail won't receive new mail without re-starting

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Helpful answers

by joe_7399,

joe_7399 May 9, 2016 9:30 AM in response to Londonfella
Community Specialists

May 9, 2016 9:30 AM in response to Londonfella

Hello Londonfella,

Thank you for using the Apple Support Communities!

I understand that Mail on your Mac is having issues receiving email and as a workaround, you have discovered that quitting Mail and opening it fresh again will allow it to receive new email. We know how frustrating situations like this can be, but we are here to help!

To continue troubleshooting, I suggest reading over and working through the suggested steps from the following article.

If you can’t send or receive email on your Mac - Apple Support

Have a great day!
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by Eric Root,

Eric Root May 9, 2016 11:31 AM in response to Londonfella
Level 9 (70,250 points)

iTunes

May 9, 2016 11:31 AM in response to Londonfella

Mail/Preferences/General - have you tried setting Check for new messages to a different interval?
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