timlin0108
Level 1 (4 points)
Notebooks

Q: camera not working on macbook air

Built-in camera not working on mac,I have tried to reset PRAM,NVRAM,and SMC,or restart the computer in safe mode.
but the camera still not working
how should I do?Thx.
And sorry for my bad English.


MacBook Air, OS X El Capitan (10.11.3), 13",2011 mid.

Posted on May 8, 2016 1:59 AM

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timlin0108

Q: camera not working on macbook air

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  • by joe_7399,

    joe_7399 joe_7399 May 9, 2016 10:54 AM in response to timlin0108
    Community Specialists
    May 9, 2016 10:54 AM in response to timlin0108

    Greetings timlin0108, 

     

    Thank you for using the Apple Support Communities!

     

    I understand that the camera on your Mac is not working as expected and you have already tried a lot of good troubleshooting. To continue this troubleshooting process, I suggest reading over and working through the steps in the Built-in iSight cameras section from the following article. Please let us know the results so we can continue to help you in this situation. 

     

    How to Troubleshoot iSight - Apple Support

     

    Best!