phishy2
Level 1 (4 points)
iPod

Q: Ipod 160 won't sync Windows 10.

The Ipod works fine otherwise.  Reinstalled I tunes, which was not a pleasant task, ITunes helper not running on diagnostic test.  What do I do next?

 

Steve

iPod classic, Windows 10

Posted on May 8, 2016 11:28 AM

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phishy2

Q: Ipod 160 won't sync Windows 10.

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 8, 2016 10:35 PM in response to phishy2
    Level 8 (39,158 points)
    Mac OS X
    May 8, 2016 10:35 PM in response to phishy2

    Ipod 160 won't sync Windows 10.

    Does this mean the iPod does not appear in iTunes at all when you connect it, and that's why you cannot sync?  Or does this mean the iPod does appear in iTunes, but does not sync for some reason?

     

    If the iPod does not appear in iTunes at all...

    Reinstalled I tunes, which was not a pleasant task

    If you tried to uninstall and reinstall iTunes, you probably did not completely remove iTunes and related software components.  This Apple documents describes the components of an iTunes installation, the precise order to remove them, and steps to confirm everything is removed.

     

    Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

     

    After iTunes is completely removed, reinstall the latest version of iTunes

     

    https://www.apple.com/itunes/

     

    If the iPod does appear in iTunes, but does not sync, please post back with more details.