Ipod 160 won't sync Windows 10.

The Ipod works fine otherwise. Reinstalled I tunes, which was not a pleasant task, ITunes helper not running on diagnostic test. What do I do next?


Steve

iPod classic, Windows 10

Posted on May 8, 2016 11:28 AM

Reply
1 reply

May 8, 2016 10:35 PM in response to phishy2

Ipod 160 won't sync Windows 10.

Does this mean the iPod does not appear in iTunes at all when you connect it, and that's why you cannot sync? Or does this mean the iPod does appear in iTunes, but does not sync for some reason?


If the iPod does not appear in iTunes at all...

Reinstalled I tunes, which was not a pleasant task

If you tried to uninstall and reinstall iTunes, you probably did not completely remove iTunes and related software components. This Apple documents describes the components of an iTunes installation, the precise order to remove them, and steps to confirm everything is removed.


Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support


After iTunes is completely removed, reinstall the latest version of iTunes


https://www.apple.com/itunes/


If the iPod does appear in iTunes, but does not sync, please post back with more details.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ipod 160 won't sync Windows 10.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.