HT205268: If you're missing apps or data after restoring from an iCloud Backup that you made with iOS 9
Learn about If you're missing apps or data after restoring from an iCloud Backup that you made with iOS 9
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Helpful answers
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May 8, 2016 2:39 PM in response to caseygirls0by elcpu,Are you referring to the native apps that come with iOS? If so try Settings > General > Reset (at bottom) > Reset Home Screen Layout and see if they appear.
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May 8, 2016 4:36 PM in response to caseygirls0by caseygirls0,This was my husbands phone so technically yes this is a second hand phone and I reset the home home screen and that did not work.
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May 8, 2016 4:49 PM in response to caseygirls0by ckuan,Then only your husband can re-download those apps with his Apple ID
Unless you have family sharing: Share purchased content with Family Sharing - Apple Support
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May 8, 2016 5:13 PM in response to caseygirls0by caseygirls0,Even with a factory hard reset at the retail store before switching lines and data