This iMac has been a dog since bringing it home new.

Would adding another 8 gigs of ram help my 8 month old iMac it has run slower then my 8 year old iMac.

This is my system iMac 27 inch late 2013

processor 3.2 i5

8 gigs memory

NVIDIA GeForce GT 755M 1024 MB

OS X El Capitan Version 10.11.4

Right now this thing is a piece of junk and slower then my 8 year old mac.

iMac, OS X Yosemite (10.10.5), 27-inch Late 2013 3.2 Intel Core i5

Posted on May 8, 2016 5:33 PM

Reply
8 replies

May 8, 2016 5:39 PM in response to yellowcanary73

Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information


8 GB ought to be enough unless you are using memory intensive apps like Logic, Final Cut, etc. If you are still under warranty make a Genius appt. at an Apple Store, or if you live within 50 miles of an Apple Store, they will send an Authorized Apple Repair tech to your home .

May 9, 2016 7:27 PM in response to macjack

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-09 18:39:57

Download EtreCheck from https://etrecheck.com

Runtime 1:18

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

iMac (27-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,2

1 3.2 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information:

NVIDIA GeForce GT 755M - VRAM: 1024 MB

iMac 2560 x 1440


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 3 days


Disk Information:

APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 999.03 GB (959.34 GB free)

Core Storage: disk0s2 999.35 GB Online


USB Information:

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.4.37 - SDK 10.6 - 2016-04-05) [Support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.37 - SDK 10.6 - 2015-12-14) [Support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.37 - SDK 10.6 - 2015-12-14) [Support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.37 - SDK 10.5 - 2015-12-14) [Support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.37 - SDK 10.6 - 2015-12-14) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 157 Apple tasks

[running] 74 Apple tasks


System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 150 Apple tasks

[running] 92 Apple tasks


Launch Daemons:

[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2015-11-29) [Support]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]


User Login Items:

iSyncr Application (/Applications/iSyncr.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Drive Application (/Applications/Google Drive.app)

Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)


Other Apps:

[running] OpenObject.fuspredownloader.72672

[running] com.JRTStudio.iSyncrWiFi.76832

[running] com.etresoft.EtreCheck.57312

[running] com.google.GoogleDrive.62112

[running] com.google.android.mtpagent.68192

[loaded] 391 Apple tasks

[running] 192 Apple tasks


Internet Plug-ins:

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

QuickTime Plugin: 7.7.3 (2016-04-04)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

Default Browser: 601 - SDK 10.11 (2016-04-04)


Safari Extensions:

Enpass Password Manager - Sinew Software Systems - http://enpass.io/ (2016-01-12)


3rd Party Preference Panes:

Flash Player (2016-04-15) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

4% WindowServer

3% fontd

1% kernel_task

0% com.apple.WebKit.WebContent

0% Dock


Top Processes by Memory:

753 MB kernel_task

590 MB com.apple.WebKit.WebContent

475 MB softwareupdated

188 MB Google Drive

164 MB Safari


Virtual Memory Information:

3.23 GB Free RAM

4.77 GB Used RAM (1.83 GB Cached)

0 B Swap Used


Diagnostics Information:

May 8, 2016, 07:12:49 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-08-191249_ [redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

May 9, 2016 8:54 PM in response to yellowcanary73

I googled the fuspredownloader and found several references; here is one of them:


http://www.jrtstudio.com/iSyncr/UninstallKies


According to that, it messes with your iSync. I'm not familiar with either, but you might want to consider getting rid of that.


Other than that, you really should set up Time Machine (or any other backup program); and yes, more RAM will usually help. But, depending on your work flow, I would also consider deleting all login items - there is no need; the apps can be launched when needed.

May 10, 2016 1:15 AM in response to yellowcanary73

Without also looking into Activity Monitor among other utilities, to see

the processes and any loads or background items running, the report

doesn't look too bad. As mentioned, the Google Drive and other items

that may not set quite right in El Capitan OS X 10.11.4, could be tested

or turned off to see how that effects performance.


A second user account can be used to test; as could startup in Safe boot.


The computer can also see a significant upgrade in memory chips, in

matched pairs, from reputable sources such as macsales or crucial.


{ according to specification database app from http://mactracker.ca }


• iMac (27-inch, Late 2013)


Introduced September 2013

Discontinued October 2015

Model Identifier iMac14,2

Model Number A1419

EMC 2639

Order Number ME088LL/A (3.2 GHz), or ME089LL/A (3.4 GHz)


Maximum Memory 32 GB

Memory Slots 4 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM


• Install memory in an iMac - Apple Support


One of the better things would be to install upgrade RAM (8GB x 4)

since that iMac has 7200-RPM rotational hard disk drive it may do

better with at least 16GB RAM, in matching pairs.


A newer OS X usually also has a knack or hunger for more resources.


In any event...

Good luck & happy computing! 🙂

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This iMac has been a dog since bringing it home new.

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