malware or virus?

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-08 21:55:47

Download EtreCheck from https://etrecheck.com

Runtime 3:49

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

Click the [Check files] link for help with unknown files.

Problem: No problem - just checking

Hardware Information: ⓘ

MacBook Pro (17-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro6,1

1 2.66 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Replace Soon - Cycle count = 1317

Video Information: ⓘ

Intel HD Graphics

NVIDIA GeForce GT 330M - VRAM: 512 MB

Color LCD 1920 x 1200

System Software: ⓘ

OS X Yosemite 10.10.5 (14F27) - Time since boot: about 2 days

Disk Information: ⓘ

Hitachi HTS545050B9SA02 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HD (disk1) / : 498.88 GB (67.81 GB free)

Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-898 ()

USB Information: ⓘ

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. iPhone

Apple Inc. Built-in iSight

Apple Computer, Inc. IR Receiver

Configuration files: ⓘ

/etc/launchd.conf - File exists but not expected

/etc/hosts - Count: 15

Gatekeeper: ⓘ

Mac App Store and identified developers

Adware: ⓘ

/Applications/InstallMac

/Library/LaunchAgents/com.EasyShopper.agent.plist

/Library/LaunchAgents/com.SoftwareUpdater.agent.plist

/Library/LaunchAgents/com.genieo.engine.plist

/Library/LaunchDaemons/com.droopingly.net-preferences.plist

/Library/LaunchDaemons/com.potwhiskyUpd.plist

~/Library/LaunchAgents/InstallMac.download.plist

~/Library/LaunchAgents/InstallMac.ltvbit.plist

~/Library/LaunchAgents/InstallMac.update.plist

~/Library/LaunchAgents/com.EasyShopper.agent.plist

~/Library/LaunchAgents/com.SoftwareUpdater.agent.plist

~/Library/LaunchAgents/com.codecm.uploader.plist

/private/etc/launchd.conf

/usr/lib/libgenkit.dylib

/usr/lib/libgenkitsa.dylib

15 adware files found. [Remove]

Unknown Files: ⓘ

/Library/LaunchDaemons/com.vigimac.plist

/bin/sh /Library/VigiMac/trace.sh

One unknown file found. [Check files]

Kernel Extensions: ⓘ

/Applications/Toast 10 Titanium/Toast Titanium.app

[not loaded] com.roxio.BluRaySupport (1.1.6 - 2015-08-21) [Support]

/Library/Application Support/Hideman/daemon

[not loaded] net.tunnelblick.tap (20111101 (Tunnelblick build 2891.2917) - 2012-11-07) [Support]

[not loaded] net.tunnelblick.tun (20111101 (Tunnelblick build 2891.2917) - 2012-11-07) [Support]

/Library/Extensions

[loaded] com.avira.kext.FileAccessControl (1.2.2 - SDK 10.9 - 2016-05-07) [Support]

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-05-07) [Support]

[not loaded] com.echofx.videoglide.kext (1.4.8 - 2016-05-07) [Support]

[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5 - 2016-05-07) [Support]

[not loaded] com.paceap.kext.PACESupport (5.7.2b8 - 2016-05-07) [Support]

[not loaded] com.paceap.kext.PACESupport2 (5.7.2b8 - 2016-05-07) [Support]

[not loaded] com.paceap.kext.pacesupport.master (5.7.2b8 - 2016-05-07) [Support]

[not loaded] com.pctools.iantivirus.kfs (1.0.1 - 2016-05-07) [Support]

[not loaded] com.red.driver.redrocket (2.1.23 - 2016-05-07) [Support]

[not loaded] com.sony.driver.sxsexpressdrivers (1.0.2d006 - SDK 10.6 - 2016-05-07) [Support]

[not loaded] com.sony.driver.sxsus10drivers (1.0.2d006 - SDK 10.6 - 2016-05-07) [Support]

[not loaded] com.sony.filesystems.sxsudf_fs (1.0.2d006 - SDK 10.6 - 2016-05-07) [Support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2b8 - 2009-07-15) [Support]

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2b8 - 2009-07-15) [Support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2b8 - 2009-07-15) [Support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2b8 - 2009-07-15) [Support]

/System/Library/Extensions/VideoGlide.kext/Contents/PlugIns

[not loaded] com.echofx.videoglide.kext.audio (1.4.8 - 2011-06-09) [Support]

[not loaded] com.echofx.videoglide.kext.noseize.appleusbaudio (1.4.8 - 2011-06-09) [Support]

[not loaded] com.echofx.videoglide.kext.noseize.classic (1.4.8 - 2011-06-09) [Support]

~/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0 - 2011-04-02) [Support]

Startup Items: ⓘ

PACESupport: Path: /Library/StartupItems/PACESupport

Sudochmod: Path: /Library/StartupItems/Sudochmod

VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup

Startup items are obsolete in OS X Yosemite

System Launch Agents: ⓘ

[not loaded] 5 Apple tasks

[loaded] 145 Apple tasks

[running] 61 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 46 Apple tasks

[loaded] 130 Apple tasks

[running] 87 Apple tasks

Launch Agents: ⓘ

[running] com.EasyShopper.agent.plist (2016-04-29) Adware! [Remove]

/Applications/EasyShopper/EasyShopper

[loaded] com.SoftwareUpdater.agent.plist (2016-04-29) Adware! [Remove]

/Applications/SoftwareUpdater/SoftwareUpdater

[not loaded] com.adobe.AAM.Updater-1.0.plist (2012-10-27) [Support]

[loaded] com.avira.antivirus.general.agent.plist (2016-01-21) [Support]

[loaded] com.avira.antivirus.ipm.ui.plist (2016-01-21) [Support]

[loaded] com.avira.antivirus.notifications.agent.plist (2016-01-21) [Support]

[loaded] com.avira.antivirus.odscan.default.plist (2016-05-07) [Support]

[loaded] com.avira.antivirus.scheduler.agent.plist (2016-01-21) [Support]

[running] com.avira.antivirus.systray.plist (2016-01-21) [Support]

[loaded] com.avira.antivirus.telemetry.agent.plist (2016-01-21) [Support]

[loaded] com.avira.antivirus.update.default.plist (2016-01-21) [Support]

[running] com.avira.helper.avstats.plist (2016-01-21) [Support]

[running] com.canon.SPPHelper.plist (2012-01-23) [Support]

[loaded] com.divx.dms.agent.plist (2015-09-04) [Support]

[loaded] com.divx.update.agent.plist (2015-06-15) [Support]

[failed] com.genieo.engine.plist (2012-07-20) Adware! [Remove]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

[not loaded] com.teamviewer.teamviewer.plist (2014-08-08) [Support]

[not loaded] com.teamviewer.teamviewer_desktop.plist (2014-08-22) [Support]

[running] jp.co.canon.SELPHYCP.BG.plist (2013-11-21) [Support]

Launch Daemons: ⓘ

[loaded] PACESupport.plist (2009-07-14) [Support]

[loaded] com.adobe.SwitchBoard.plist (2012-04-19) [Support]

[failed] com.adobe.fpsaud.plist (2016-04-16) [Support]

[loaded] com.adobe.versioncueCS3.plist (2010-09-06) [Support]

[loaded] com.apple.aelwriter.plist

[running] com.apple.qmaster.qmasterd.plist

[not loaded] com.apple.quoroden.plist (2016-04-29) - Executable not found!

[loaded] com.autodesk.adlm.plist (2010-11-22) [Support]

[failed] com.autodesk.backburner_manager.plist (2010-03-25) [Support]

[running] com.autodesk.backburner_server.plist (2010-03-25) [Support]

[loaded] com.autodesk.backburner_start.plist (2010-03-25) [Support]

[running] com.autodesk.dl_mpd.plist (2010-11-22) [Support]

[running] com.autodesk.sw_bwmgr.plist (2010-11-23) [Support]

[running] com.autodesk.sw_dbd.plist (2010-11-23) [Support]

[running] com.autodesk.sw_ifffs.plist (2010-12-07) [Support]

[running] com.autodesk.sw_probed.plist (2010-11-23) [Support]

[failed] com.autodesk.sw_server.plist (2010-11-23) [Support]

[loaded] com.autodesk.sw_start.plist (2010-11-23) [Support]

[failed] com.autodesk.wiretapgateway.plist (2010-11-23) [Support]

[loaded] com.avid.AMCUninstaller.plist (2012-03-14) [Support]

[loaded] com.avira.antivirus.dbcleaner.plist (2016-01-21) [Support]

[loaded] com.avira.antivirus.ipm.loader.plist (2016-01-21) [Support]

[running] com.avira.helper.watchdox.plist (2016-01-21) [Support]

[running] com.droopingly.net-preferences.plist (2016-04-29) Adware! [Remove]

/etc/change_net_settings.sh

[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.noiseindustries.FxFactory.AE.plist (2012-04-29) [Support]

[loaded] com.potwhiskyUpd.plist (2016-04-29) Adware! [Remove]

/etc/st-up.sh

[not loaded] com.teamviewer.teamviewer_service.plist (2014-08-08) [Support]

[loaded] com.torch.update.agent.plist (2014-07-10) [Support]

[loaded] com.vigimac.plist (2008-06-21) [Support]

[loaded] org.tcpdump.chmod_bpf.plist (2008-06-05) [Support]

User Launch Agents: ⓘ

[loaded] InstallMac.download.plist (2015-06-14) Adware! [Remove]

[failed] InstallMac.ltvbit.plist (2015-06-14) Adware! [Remove]

[running] InstallMac.update.plist (2015-06-14) Adware! [Remove]

[running] com.EasyShopper.agent.plist (2016-04-29) Adware! [Remove]

/Applications/EasyShopper/EasyShopper

[loaded] com.SoftwareUpdater.agent.plist (2016-04-29) Adware! [Remove]

/Applications/SoftwareUpdater/SoftwareUpdater

[loaded] com.adobe.AAM.Updater-1.0.plist (2012-04-24) [Support]

[loaded] com.adobe.ARM.[...].plist (2015-08-24) [Support]

[loaded] com.adobe.ARM.[...].plist (2016-01-03) [Support]

[loaded] com.apple.FolderActions.folders.plist

[failed] com.codecm.uploader.plist (2012-04-22) Adware! [Remove]

[loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (2013-07-29) [Support]

[loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist (2013-07-29) [Support]

[loaded] com.macpaw.CleanMyMac.helperTool.plist (2011-04-02) [Support]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (2015-06-15) [Support]

[running] com.nchsoftware.expressinvoice.agent.plist (2012-04-03) [Support]

User Login Items: ⓘ

RED Watchdog Application (/Applications/REDCINE-X Professional/Utilities/RED Watchdog.app)

RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

SPanel Application (/Library/Printers/SPanel/Samsung/SPanel.app)

Other Apps: ⓘ

[running] com.Samsung.SPanel.93468

[running] com.adobe.PDApp.AAMUpdatesNotifier.99148.4954E88C-F6AA-4A04-AA5E-5380765E86F7

[running] com.microsoft.outlook.database_daemon.67340

[running] com.realnetworks.realplayerdownloaderagent.82392

[running] com.red.RED-Watchdog.76712

[running] jp.co.canon.cijscannerregister.98296

[loaded] 391 Apple tasks

[running] 195 Apple tasks

Internet Plug-ins: ⓘ

DirectorShockwave: 11.6.8r638 (2012-10-04) [Support]

Google Earth Web Plug-in: 6.0 (2011-05-18) [Support]

Default Browser: 600 - SDK 10.10 (2015-07-17)

Flip4Mac WMV Plugin: 2.4.4.2 (2012-08-28) [Support]

OVSHelper: 1.1 (2015-12-05) [Support]

RealPlayer Plugin: Unknown (2013-07-05) [Support]

AdobePDFViewerNPAPI: 11.0.12 - SDK 10.6 (2015-09-17) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-29) [Support]

DivX Web Player: 3.4.1.14 - SDK 10.10 (2015-11-05) [Support]

Silverlight: 5.1.20913.0 - SDK 10.6 (2013-11-10) [Support]

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-29) [Support]

iPhotoPhotocast: 7.0 (2010-09-13)

QuickTime Plugin: 7.7.3 (2015-08-15)

SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

AdobePDFViewer: 11.0.12 - SDK 10.6 (2015-09-17) [Support]

SiteAdvisor: 2.0 - SDK 10.1 (2013-10-08) [Support]

Unity Web Player: UnityPlayer version 4.5.4f1 - SDK 10.6 (2014-09-13) [Support]

JavaAppletPlugin: 15.0.1 - SDK 10.7 (2015-08-25) Check version

Safari Extensions: ⓘ

Facebook Cleaner - Sonny Fazio - http://sonstermedia.com (2012-01-18)

Better Facebook - Matt Kruse - http://BetterFacebook.net (2012-01-18)

SiteAdvisor - McAfee - http://www.siteadvisor.com (2013-10-17)

iTube Studio - iSkysoft Studio - http://www.iskysoft.com (2013-07-02)

clea.nr Videos - A Cleaner Internet - http://clea.nr/ (2012-01-18)

Turn Off the Lights - Stefan vd - http://www.stefanvd.net (2012-01-18)

AdBlock - Michael Gundlach - http://safariadblock.com (2012-01-18)

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2015-06-15)

Audio Plug-ins: ⓘ

DVCPROHDAudio: 1.3.2 (2012-06-23)

3rd Party Preference Panes: ⓘ

Adobe Version Cue CS3 (2010-09-06) [Support]

Flash Player (2016-04-16) [Support]

Flip4Mac WMV (2012-05-16) [Support]

Growl (2014-06-25) [Support]

MacFUSE (2008-12-19) [Support]

Perian (2011-07-24) [Support]

REDcode (2015-08-17) [Support]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

HD: Disk size: 498.88 GB Disk used: 431.06 GB

Destinations:

Time Machine Backups [Local]

Total size: 999.12 GB

Total number of backups: 3

Oldest backup: 8/30/15, 9:19 AM

Last backup: 2/5/16, 3:50 AM

Size of backup disk: Too small

Backup size 999.12 GB < (Disk used 431.06 GB X 3)

Top Processes by CPU: ⓘ

30% WindowServer

15% osascript

4% kernel_task

4% Dock

3% hidd

Top Processes by Memory: ⓘ

730 MB kernel_task

426 MB savapi

426 MB com.apple.WebKit.WebContent(2)

131 MB WindowServer

115 MB Safari

Virtual Memory Information: ⓘ

1.84 GB Free RAM

6.16 GB Used RAM (2.49 GB Cached)

11 MB Swap Used

Diagnostics Information: ⓘ

May 8, 2016, 03:15:56 AM /Library/Logs/DiagnosticReports/wiretapgateway_2016-05-08-031556_[redacted].cra sh

/usr/discreet/wiretapgateway/wiretapgateway

May 8, 2016, 03:15:41 AM /Library/Logs/DiagnosticReports/backburnerManager_2016-05-08-031541_[redacted]. crash

/usr/discreet/backburner/backburnerManager

May 7, 2016, 01:51:39 AM /Library/Logs/DiagnosticReports/lmgrd_2016-05-07-015139_[redacted].crash

/usr/local/flexnetserver/lmgrd

May 7, 2016, 01:50:40 AM Self test - passed

May 7, 2016, 01:49:13 AM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-05-07-014913_[ redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64

May 5, 2016, 10:26:21 PM /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-05-05-222621_[redacted].hang

/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat