Cannot modify Calendar entries in Outlook 2007 when using iCloud Sync

Question

Cannot modify Calendar entries in Outlook 2007 when using iCloud Sync

Lately I have noticed that I loose the ability to delete or modify some calendar entries in Outlook 2007. I am using iCloud Sync to sync my calendar and contacts to my iPhone. Interestingly, any item that I cannot modify does not show up on my phone or in the web app for iCloud calendar. Also it seems that when this occurs, the iCloud add-in for Outlook takes a lot longer to process a sync cycle.

I have noticed that if I delete my local iCloud database file and reconfigure iCloud sync it starts to work again (usually for a couple days).

Has anyone seen this issue before? Any ideas? Thanks in advance for any help.

Windows 7

Posted on May 9, 2016 7:09 AM

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Answer 1

norm123

Community Specialist

May 10, 2016 9:26 AM in response to conradofrommargate

Hey Conrado,
I understand that you are having an issue with iCloud syncing with Outlook. Let's go over some additional troubleshooting to get this sorted out.
The one thing to make sure is that the iCloud for Windows is up to date to ensure that everything will sync correctly. Take a look at the articles below to go over this and other troubleshooting tips to get this working for you.
Get help using Outlook with iCloud for Windows
https://support.apple.com/en-us/HT204571
Get help using iCloud Contacts, Calendars, or Reminders
https://support.apple.com/en-us/HT203521
Take it easy

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Answer 2

May 11, 2016 4:34 PM in response to norm123

Thanks for the help.

I did check that the system meets the minimum requirements for iCloud Sync. Additionally, I made sure that the iCloud Add-in is functioning. Granted it is not functioning perfectly it is still working. Any other ideas? Thanks again.

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Answer 3

norm123

Community Specialist

May 12, 2016 6:09 AM in response to conradofrommargate

Hi Conrado,
Not much else to check from what I can find. The next thing would be to contact Apple Support to have them take a look at it. You can start that process by using the link below.
Contact Support
https://support.apple.com/contact
Have a good day

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Answer 4

May 12, 2016 8:38 PM in response to norm123

Thanks Anyway

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