Q: lit up screen with apple logo
Help! I have an ipod nano 7th generation. The screen stays lit up with the apple logo and will stay on until it dies. It will not turn off even when I try to shut it off or reboot. It will shut off for 1 second and turn back on to the lit up screen. It wont go into disc mode either. What can I do?
iPod nano
Posted on May 9, 2016 9:55 PM
If the iPod can start up AND connect to iTunes, you can do a Restore using iTunes.
If the iPod does not start up properly, make sure you are doing the Disk Mode procedure as described here
Putting iPod into Disk Mode - Apple Support
Then connect it to iTunes. If iTunes picks it up, it may prompt you to do a Restore. If you cannot get it into Disk Mode either, the iPod may have a hardware problem that is not resolvable. If the iPod is less than one year from purchase date, it is covered by the standard warranty.
Posted on May 9, 2016 11:16 PM