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May 10, 2016 5:06 AM in response to Kolkojustyna1by thunderzzz,Are you sure this is not a fake or scam e-mail to get your account info?
You will find more information about phishing attempts here:
https://www.apple.com/legal/more-resources/phishing/
https://support.apple.com/en-us/HT204759
Anyway contact iTunes customer support: If you can't connect to a cellular network or cellular data - Apple Support