CPhillips84
Level 1 (5 points)
iPhone

Q: iPhone 6 will only charge when plugged into computer USB and not a wall plug... Help

Ive tried various charging cables and also my friends phones... Every phone except mine charges on the both the wall units and the computer USB... Mine will only charge on the computer USB... Suggestion?? Help??

Posted on May 10, 2016 10:25 AM

Close
CPhillips84

Q: iPhone 6 will only charge when plugged into computer USB and not a wall plug... Help

  • All replies
  • Helpful answers

  • by Sarahg80,

    Sarahg80 Sarahg80 May 11, 2016 6:16 AM in response to CPhillips84
    Level 1 (4 points)
    May 11, 2016 6:16 AM in response to CPhillips84

    Which version of IOS are you using and are you using an Apple charging cable?

  • by CPhillips84,

    CPhillips84 CPhillips84 May 11, 2016 6:27 AM in response to Sarahg80
    Level 1 (5 points)
    iPhone
    May 11, 2016 6:27 AM in response to Sarahg80

    ios 9.3.1... And yes I've tried various Apple charging cables...  

  • by RockstarKB,

    RockstarKB RockstarKB May 11, 2016 7:05 AM in response to CPhillips84
    Level 3 (767 points)
    iPhone
    May 11, 2016 7:05 AM in response to CPhillips84

    Very Unusual !

     

    Try with New Wall Adapter & New Lighting Cable Genuine one

     

    or take it to Apple Genius Bar

  • by sephish,

    sephish sephish May 22, 2016 9:53 PM in response to CPhillips84
    Level 1 (4 points)
    May 22, 2016 9:53 PM in response to CPhillips84

    I'm having that problem too, thinking it is the charging port. There's parts and services on ebay to fix.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 23, 2016 9:58 AM in response to sephish
    Level 8 (37,905 points)
    Mac OS X
    May 23, 2016 9:58 AM in response to sephish

    sephish wrote:

     

    I'm having that problem too, thinking it is the charging port. There's parts and services on ebay to fix.

    True, but if you do fix it yourself you void your warranty if any, and you also forgo any future support from Apple, including Apple's half-price replacement offer for phones that are damaged or fail out of warranty.

     

    Rather than "think" it's the charging port, why don't you actually diagnose the problem before you try to fix it?

  • by sephish,

    sephish sephish May 23, 2016 11:53 AM in response to Lawrence Finch
    Level 1 (4 points)
    May 23, 2016 11:53 AM in response to Lawrence Finch

    Thanks! That was so helpful!

  • by jdf66r,

    jdf66r jdf66r Jul 3, 2016 1:00 PM in response to CPhillips84
    Level 1 (4 points)
    Jul 3, 2016 1:00 PM in response to CPhillips84

    I had this exact same problem last week.  Originally, I was thinking that maybe the car charger I was using cooked something in the lightning cable.  It would charge just fine in my car and when plugged into my MacBook Air but not when I would use the wall charger.  The cord was in excellent shape, not frayed at all and the pins all appeared to be in good shape.  After reading several posts about what might be the problem on a few sites, I thought maybe there was something in the circuitry of the phone that was damaged.  Then I read one that indicated it may be a software issue.  I decided to do a backup of my phone on my MacBook, dump the phone and do a complete restore.  Problem solved.  I know a restore is always a nervous issues but nonetheless, create a full backup and then try doing the restore.  Worked for me.  Phone is charging as normal in my wall plug currently using the factory supplied cord and plug.  I don't even mess around with that aftermarket stuff.

  • by PWMayer,

    PWMayer PWMayer Jul 6, 2016 10:56 AM in response to jdf66r
    Level 1 (4 points)
    Jul 6, 2016 10:56 AM in response to jdf66r

    Thanks so much for this suggestion.  I had the same problem and restoring the phone as you specified took care of it.

  • by Tatuanui,

    Tatuanui Tatuanui Sep 8, 2016 3:00 PM in response to CPhillips84
    Level 1 (4 points)
    Sep 8, 2016 3:00 PM in response to CPhillips84

    I started to have this problem recently too. Restarting the phone works which would tend to indicate its's a software issue. I haven't upgraded to the latest version yet (still on 9.3.4). Restoring your phone seems to work for some people but part of the process of restoring is to restart the phone which may be the actual fix (not restoring). Try just restarting first.