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May 11, 2016 12:46 PM in response to tamarafromdon benitoby norm123,Hello tamara,
I am unsure what your are trying to ask but if you are having an issue with an iTunes Store purchase, use the steps outlined in the article below to help you out.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
https://support.apple.com/en-us/HT204084
Take care
