HT205220: About encrypted backups in iTunes

Learn about About encrypted backups in iTunes

TrogN

Level 1 (8 points)

iTunes

Q: does the encrypted password have to be case sensitive as I start guessing

So, I am trying to figure out the iTunes iphone encrypted password. Does the password need to be case sensitive as I try my list of passwords.

iPhone SE, iOS 9.3.1

Posted on May 10, 2016 1:13 PM

I have this question too

Level 9 (56,810 points)

iPhone

A:

Any password is case sensitive, so yes, it does need to be as you attempt to use it.

Posted on May 10, 2016 1:14 PM

Q: does the encrypted password have to be case sensitive as I start guessing

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by ChrisJ4203,Apple recommended

ChrisJ4203 May 10, 2016 1:14 PM in response to TrogN
Level 9 (56,810 points)

iPhone

May 10, 2016 1:14 PM in response to TrogN

Any password is case sensitive, so yes, it does need to be as you attempt to use it.
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by TrogN,

TrogN May 10, 2016 1:19 PM in response to ChrisJ4203
Level 1 (8 points)

iTunes

May 10, 2016 1:19 PM in response to ChrisJ4203

Thank you, the real problem is I do not ever remember checking the encryption box. I assume there is no way around this problem....
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by ChrisJ4203,Apple recommended

ChrisJ4203 May 11, 2016 7:16 AM in response to TrogN
Level 9 (56,810 points)

iPhone

May 11, 2016 7:16 AM in response to TrogN

The only way to get past the encryption is to delete the backups, and then restore the phone to factory. You will not be able to backup again, nor use the backup while you have it encrypted. See this support document. About encrypted backups in iTunes - Apple Support
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