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All replies
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Helpful answers
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May 10, 2016 4:17 PM in response to greenmountain47by Lucky11hearts,So when you state it is locking up do you mean the computer completely freezes? If so then yes getting more RAM will help out the problem.
That being said if it crashing every 30 minutes ago and shutting itself down that could be a multiple different things. Could be anything from disk errors or file corruption to even the OS failing.
in which case there are few steps that can help, like running First aid Through Disk Utility, reinstalling the OS X, hunting down the file, and much more other steps could be preformed.
Do you have anymore details on the Problem at hand ?
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May 10, 2016 4:22 PM in response to Lucky11heartsby greenmountain47,Hello, and thank you for the quick reply.
It locks up. It does not actually crash and reboot itself. Rather, I have to reboot it. This usually, though not always, happens when I am using the internet (usually, though not always, using Safari).
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May 10, 2016 4:27 PM in response to greenmountain47by Lucky11hearts,It actually sounds like that you need clear out your caches files and reset your safari folder.
This can all be Found in your Hidden user library , which i don't recommend going into because deleting the wrong thing can lead to lost of user data.
From here i would actually advise to contact apple support , tell them you would like assistance in clearing out your caches files/ saved application state/ and also your reset your library folder.
( basically reseting the safari folder would delete everything in the folder except for your bookmarks.plist file )
then after clearing out those files its basic restart and empty trash , then its maybe run first aid. should actually clear up your issues.
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May 10, 2016 4:39 PM in response to greenmountain47by Baby Boomer (USofA),Post a copy of the kernel panic report.
Mac OS X: How to log a kernel panic - Apple Support
There are knowledgeable users here that know how to decipher the report. I am NOT one of them.
CLICKY CLICK---> EtreCheck & copy/paste your report.
”EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.”
