Andrewasp

Q: Hi,  My mail has crashed .  How do I fix this?

Hi,  My mail has crashed .  How do I fix this?

iMac, OS X Mountain Lion (10.8.4)

Posted on May 10, 2016 7:34 PM

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Q: Hi,  My mail has crashed .  How do I fix this?

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  • by Eric Root,

    Eric Root Eric Root May 11, 2016 8:23 AM in response to Andrewasp
    Level 9 (69,813 points)
    iTunes
    May 11, 2016 8:23 AM in response to Andrewasp

    Quit Mail.

     

    In Finder, hold down the option/alt key while selecting Go from the Finder menu bar. Select Library. or select Go to Folder and paste in ~/Library/Containers/com.apple.mail. Select Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

     

    Re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 

     

    Information learned from Linc Davis.

     

    You can make your user library permanently visible with the following Terminal Command.

     

    chflags nohidden ~/Library/

     

    Crashes/quits unexpectedly