tcfoxfan

Q: "Suggestd quit unexpected" error

I just started getting this message and the box keeps popping and really didn't understand the complicated explanation that was posted on a previous posting. Can someone posted a version of a fix that ordinary people can understand?

 

 

HELP!!!!

 

 

Thanks!

iMac, OS X El Capitan (10.11.4)

Posted on May 10, 2016 7:59 PM

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Q: "Suggestd quit unexpected" error

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  • by tcfoxfan,

    tcfoxfan tcfoxfan May 11, 2016 1:31 AM in response to tcfoxfan
    Level 1 (4 points)
    Mac OS X
    May 11, 2016 1:31 AM in response to tcfoxfan

    This is the thread.....It's all gibberish to me.

     

    Process:               suggestd [4457]

    Path:                  /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd

    Identifier:            suggestd

    Version:               1.0 (356.20)

    Code Type:             X86-64 (Native)

    Parent Process:        ??? [1]

    Responsible:           suggestd [4457]

    User ID:               501

     

     

    Date/Time:             2016-05-11 01:26:26.207 -0700

    OS Version:            Mac OS X 10.11.4 (15E65)

    Report Version:        11

    Anonymous UUID:        3EE052B9-0EFD-8570-0426-76D0E4228151

     

     

     

     

    Time Awake Since Boot: 18000 seconds

     

     

    System Integrity Protection: enabled

     

     

    Crashed Thread:        2  Dispatch queue: com.apple.suggest.drain-harvest-recentqueue-lock

     

     

    Exception Type:        EXC_CRASH (SIGABRT)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY

     

     

    Application Specific Information:

    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[_NSPlaceholderData initWithContentsOfFile:options:error:]: nil file argument'

    abort() called

    terminating with uncaught exception of type NSException

     

     

    Application Specific Backtrace 1:

    0   CoreFoundation                      0x00007fff8f0574f2 __exceptionPreprocess + 178

    1   libobjc.A.dylib                     0x00007fff8d76a73c objc_exception_throw + 48

    2   CoreFoundation                      0x00007fff8f0be4bd +[NSException raise:format:] + 205

    3   Foundation                          0x00007fff91ceb16f -[NSData(NSData) initWithContentsOfFile:options:error:] + 101

    4   CoreSuggestionsInternals            0x00007fff9227f9c3 +[SGPatterns changeLanguageOrPatternData] + 216

    5   CoreSuggestionsInternals            0x00007fff9227f872 +[SGPatterns initialize] + 188

    6   libobjc.A.dylib                     0x00007fff8d760390 _class_initialize + 706

    7   libobjc.A.dylib                     0x00007fff8d75fc90 lookUpImpOrForward + 183

    8   libobjc.A.dylib                     0x00007fff8d759591 objc_msgSend + 209

    9   CoreSuggestionsInternals            0x00007fff922c2774 +[SGMailQuoteDissector initialize] + 64

    10  libobjc.A.dylib                     0x00007fff8d760390 _class_initialize + 706

    11  libobjc.A.dylib                     0x00007fff8d75fc90 lookUpImpOrForward + 183

    12  libobjc.A.dylib                     0x00007fff8d759591 objc_msgSend + 209

    13  CoreSuggestionsInternals            0x00007fff9230df93 __26+[SGPipeline fullPipeline]_block_invoke + 92

    14  libdispatch.dylib                   0x00007fff8e5c340b _dispatch_client_callout + 8

    15  libdispatch.dylib                   0x00007fff8e5c3303 dispatch_once_f + 67

    16  CoreSuggestionsInternals            0x00007fff9230df35 +[SGPipeline fullPipeline] + 46

    17  suggestd                            0x00000001087f2f60 suggestd + 102240

    18  libdispatch.dylib                   0x00007fff8e5ce93d _dispatch_call_block_and_release + 12

    19  libdispatch.dylib                   0x00007fff8e5c340b _dispatch_client_callout + 8

    20  libdispatch.dylib                   0x00007fff8e5c803b _dispatch_queue_drain + 754

    21  libdispatch.dylib                   0x00007fff8e5ce707 _dispatch_queue_invoke + 549

    22  libdispatch.dylib                   0x00007fff8e5c6d53 _dispatch_root_queue_drain + 538

    23  libdispatch.dylib                   0x00007fff8e5c6b00 _dispatch_worker_thread3 + 91

    24  libsystem_pthread.dylib             0x00007fff8d5314de _pthread_wqthread + 1129

    25  libsystem_pthread.dylib             0x00007fff8d52f341 start_wqthread + 13

     

     

    Thread 0:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib         0x00007fff8ec90f72 mach_msg_trap + 10

    1   libsystem_kernel.dylib         0x00007fff8ec903b3 mach_msg + 55

    2   com.apple.CoreFoundation       0x00007fff8efcc1c4 __CFRunLoopServiceMachPort + 212

    3   com.apple.CoreFoundation       0x00007fff8efcb68c __CFRunLoopRun + 1356

    4   com.apple.CoreFoundation       0x00007fff8efcaed8 CFRunLoopRunSpecific + 296

    5   com.apple.CoreFoundation       0x00007fff8f00c9b1 CFRunLoopRun + 97

    6   suggestd                       0x00000001087dc2cd 0x1087da000 + 8909

    7   libdyld.dylib                 0x00007fff93e8b5ad start + 1

     

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib         0x00007fff8ec97efa kevent_qos + 10

    1   libdispatch.dylib             0x00007fff8e5c9165 _dispatch_mgr_invoke + 216

    2   libdispatch.dylib             0x00007fff8e5c8dcd _dispatch_mgr_thread + 52

     

     

    Thread 2 Crashed:: Dispatch queue: com.apple.suggest.drain-harvest-recentqueue-lock

    0   libsystem_kernel.dylib         0x00007fff8ec96f06 __pthread_kill + 10

    1   libsystem_pthread.dylib       0x00007fff8d5344ec pthread_kill + 90

    2   libsystem_c.dylib             0x00007fffa066f6e7 abort + 129

    3   libc++abi.dylib               0x00007fff95aa5f81 abort_message + 257

    4   libc++abi.dylib               0x00007fff95acba47 default_terminate_handler() + 267

    5   libobjc.A.dylib               0x00007fff8d76e491 _objc_terminate() + 103

    6   libc++abi.dylib               0x00007fff95ac919e std::__terminate(void (*)()) + 8

    7   libc++abi.dylib               0x00007fff95ac9213 std::terminate() + 51

    8   libdispatch.dylib             0x00007fff8e5c341f _dispatch_client_callout + 28

    9   libdispatch.dylib             0x00007fff8e5c3303 dispatch_once_f + 67

    10  com.apple.CoreSuggestionsInternals 0x00007fff9230df35 +[SGPipeline fullPipeline] + 46

    11  suggestd                       0x00000001087f2f60 0x1087da000 + 102240

    12  libdispatch.dylib             0x00007fff8e5ce93d _dispatch_call_block_and_release + 12

    13  libdispatch.dylib             0x00007fff8e5c340b _dispatch_client_callout + 8

    14  libdispatch.dylib             0x00007fff8e5c803b _dispatch_queue_drain + 754

    15  libdispatch.dylib             0x00007fff8e5ce707 _dispatch_queue_invoke + 549

    16  libdispatch.dylib             0x00007fff8e5c6d53 _dispatch_root_queue_drain + 538

    17  libdispatch.dylib             0x00007fff8e5c6b00 _dispatch_worker_thread3 + 91

    18  libsystem_pthread.dylib       0x00007fff8d5314de _pthread_wqthread + 1129

    19  libsystem_pthread.dylib       0x00007fff8d52f341 start_wqthread + 13

     

     

    Thread 3:

    0   libsystem_kernel.dylib         0x00007fff8ec975e2 __workq_kernreturn + 10

    1   libsystem_pthread.dylib       0x00007fff8d531578 _pthread_wqthread + 1283

    2   libsystem_pthread.dylib       0x00007fff8d52f341 start_wqthread + 13

     

     

    Thread 4:: Dispatch queue: com.apple.suggestions.harvest

    0   libsystem_kernel.dylib         0x00007fff8ec90fae semaphore_wait_trap + 10

    1   libdispatch.dylib             0x00007fff8e5cecb2 _dispatch_semaphore_wait_slow + 224

    2   suggestd                       0x00000001087f2e40 0x1087da000 + 101952

    3   suggestd                       0x00000001087f4333 0x1087da000 + 107315

    4   suggestd                       0x00000001087f40f7 0x1087da000 + 106743

    5   libdispatch.dylib             0x00007fff8e5c340b _dispatch_client_callout + 8

    6   libdispatch.dylib             0x00007fff8e5c49f2 _dispatch_barrier_sync_f_invoke + 74

    7   suggestd                       0x00000001087f3ff9 0x1087da000 + 106489

    8   com.apple.CoreSuggestionsInternals 0x00007fff92293a65 __52-[SGXPCActivityManager registerActivitiesWithSystem]_block_invoke + 144

    9   libxpc.dylib                   0x00007fff9d6d448b __XPC_ACTIVITY_CALLING_HANDLER__ + 33

    10  libxpc.dylib                   0x00007fff9d6d5442 ___xpc_activity_set_state_block_invoke_3 + 42

    11  libxpc.dylib                   0x00007fff9d6d062f _xpc_connection_reply_callout + 26

    12  libxpc.dylib                   0x00007fff9d6d05d0 _xpc_connection_call_reply + 36

    13  libdispatch.dylib             0x00007fff8e5c340b _dispatch_client_callout + 8

    14  libdispatch.dylib             0x00007fff8e5c803b _dispatch_queue_drain + 754

    15  libdispatch.dylib             0x00007fff8e5ce707 _dispatch_queue_invoke + 549

    16  libdispatch.dylib             0x00007fff8e5c6d53 _dispatch_root_queue_drain + 538

    17  libdispatch.dylib             0x00007fff8e5c6b00 _dispatch_worker_thread3 + 91

    18  libsystem_pthread.dylib       0x00007fff8d5314de _pthread_wqthread + 1129

    19  libsystem_pthread.dylib       0x00007fff8d52f341 start_wqthread + 13

     

     

    Thread 2 crashed with X86 Thread State (64-bit):

      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x0000700000080628  rdx: 0x0000000000000000

      rdi: 0x000000000000070f  rsi: 0x0000000000000006  rbp: 0x0000700000080650  rsp: 0x0000700000080628

       r8: 0x0000000000000003   r9: 0x00007fff95acca7c  r10: 0x000000000c000000  r11: 0x0000000000000206

      r12: 0x00007000000807b0  r13: 0x0000000000000000  r14: 0x0000700000081000  r15: 0x0000700000080690

      rip: 0x00007fff8ec96f06  rfl: 0x0000000000000206  cr2: 0x00007fca61dee000

     

    Logical CPU:     0

    Error Code:      0x01000024

    Trap Number:     133

     

     

     

     

    Binary Images:

           0x1087da000 -        0x108804fff  suggestd (1.0 - 356.20) <EA3B8A5A-3C47-3B9B-B9A5-078BBBEA2B1A> /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd

           0x10a941000 -        0x10a949fff  com.apple.SyncedDefaults (2.0 - 235) <46C56671-735B-3909-88AD-EBF87CE6ED46> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults

           0x10aa21000 -        0x10aa23fff  com.apple.SpotlightReceiver (1.0 - 1) <E50DB859-00D2-3A20-8879-DF1184521A0B> /System/Library/PrivateFrameworks/SpotlightReceiver.framework/SpotlightReceiver

        0x7fff6eb4c000 -     0x7fff6eb830d7  dyld (360.21) <D9B236BC-4AC1-325F-B3EF-3F06DBDA7119> /usr/lib/dyld

        0x7fff8b3b4000 -     0x7fff8b48dfff  com.apple.CoreMedia (1.0 - 1731.15.202) <D2A49E52-9D26-35A8-BDDC-3BCDBEC5A19E> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

        0x7fff8b48e000 -     0x7fff8b4c0ff7  com.apple.iCalendar (7.0 - 240) <2D12DD0E-D062-3D75-A86D-543F73A5BD72> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar

        0x7fff8b4c1000 -     0x7fff8b4c2fff  com.apple.TrustEvaluationAgent (2.0 - 25) <0239494E-FEFE-39BC-9FC7-E251BA5128F1> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

        0x7fff8bbb8000 -     0x7fff8beadfff  com.apple.HIToolbox (2.1.1 - 807.2) <871E5223-5D03-3649-98AF-9CCA3B41E307> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

        0x7fff8cdb7000 -     0x7fff8ce2bff7  com.apple.Heimdal (4.0 - 2.0) <5D365381-8B5E-3259-8867-FC4A7D307BDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

        0x7fff8ce3b000 -     0x7fff8ce49fff  com.apple.IntlPreferences (2.0 - 192) <61F62126-0902-3324-BB1D-8B93297ED899> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences

        0x7fff8d130000 -     0x7fff8d13bfff  libkxld.dylib (3248.40.184) <6F776D34-D06C-3C48-B753-D0FB375A4A8A> /usr/lib/system/libkxld.dylib

        0x7fff8d17e000 -     0x7fff8d17eff7  liblaunch.dylib (765.40.36) <1CD7619D-AF2E-34D1-8EC6-8021CF473D9B> /usr/lib/system/liblaunch.dylib

        0x7fff8d17f000 -     0x7fff8d184ff7  libmacho.dylib (875.1) <318264FA-58F1-39D8-8285-1F6254EE410E> /usr/lib/system/libmacho.dylib

        0x7fff8d185000 -     0x7fff8d188ffb  libScreenReader.dylib (426.42) <16FC79D1-4573-3E90-945F-CBA22D5185FD> /usr/lib/libScreenReader.dylib

        0x7fff8d320000 -     0x7fff8d32cff7  com.apple.commonutilities (8.0 - 900) <18D60822-654D-3532-A47E-A2239EF4E301> /System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities

        0x7fff8d32d000 -     0x7fff8d3e6ff7  libvMisc.dylib (563.5) <BF612F7D-FA3B-3F9F-8BE7-8D1BCB21ECC5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

        0x7fff8d3e7000 -     0x7fff8d3eeff7  com.apple.phonenumbers (1.1.1 - 105) <A616AFB5-2336-385A-B058-16A423D2B21B> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s

        0x7fff8d3f4000 -     0x7fff8d481dd7  com.apple.AppleJPEG (1.0 - 1) <558ACADA-C41F-3EEF-82A0-C2D7B13C5428> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG

        0x7fff8d482000 -     0x7fff8d4e5fff  libAVFAudio.dylib (161.2) <1A98DBF3-490B-37FB-928A-AB1E36E6E5DD> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib

        0x7fff8d4ea000 -     0x7fff8d4effff  com.apple.MediaAccessibility (1.0 - 79) <C5E61B45-1967-3602-A48C-31E132B998B2> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility

        0x7fff8d4f0000 -     0x7fff8d4f5fff  com.apple.TCC (1.0 - 1) <50F7EC60-5B21-3B9B-BF2F-F037EA7B12FB> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

        0x7fff8d4f6000 -     0x7fff8d500fff  com.apple.KerberosHelper (4.0 - 1.0) <67D88B2C-A54B-34FF-ABF3-2D3736879730> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper

        0x7fff8d501000 -     0x7fff8d506ff7  libheimdal-asn1.dylib (453.40.10) <981DE40B-FA16-36F7-BE92-8C8A115D6CD9> /usr/lib/libheimdal-asn1.dylib

        0x7fff8d52e000 -     0x7fff8d537ff7  libsystem_pthread.dylib (138.10.4) <3DD1EF4C-1D1B-3ABF-8CC6-B3B1CEEE9559> /usr/lib/system/libsystem_pthread.dylib

        0x7fff8d549000 -     0x7fff8d55cfff  com.apple.CoreBluetooth (1.0 - 1) <E54CA9A2-A5C6-30C5-9D6E-8472DBA9371E> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

        0x7fff8d703000 -     0x7fff8d754ff7  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <3D62A9B3-67A8-3F8A-A102-05E310249075> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

        0x7fff8d758000 -     0x7fff8dac3657  libobjc.A.dylib (680) <D55D5807-1FBE-32A5-9105-44D7AFE68C27> /usr/lib/libobjc.A.dylib

        0x7fff8dac4000 -     0x7fff8db24fff  com.apple.QuickLookFramework (5.0 - 696.7) <ECD33169-5EB1-3783-AF9E-1AB9240F8358> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

        0x7fff8dcf4000 -     0x7fff8de02ff3  com.apple.desktopservices (1.10.3 - 1.10.3) <3A6906D4-C0B8-30D1-B589-0466E5E42B69> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

        0x7fff8de03000 -     0x7fff8de0eff7  libChineseTokenizer.dylib (16) <79B8C67A-3061-3C78-92CD-4650719E68D4> /usr/lib/libChineseTokenizer.dylib

        0x7fff8dff9000 -     0x7fff8dff9fff  com.apple.CoreServices (728.9 - 728.9) <78CB3EAC-A66E-3FD9-A1DF-A9CF227ED3C3> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

        0x7fff8e194000 -     0x7fff8e1cbff7  com.apple.LDAPFramework (2.4.28 - 194.5) <9AE33BF2-FB17-342D-8F1E-5F83C6E6EB69> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

        0x7fff8e25f000 -     0x7fff8e2eefff  com.apple.CorePDF (4.0 - 4) <849BBFF6-0700-3ED1-98DF-A6E93B9B707F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

        0x7fff8e2ef000 -     0x7fff8e314ff7  libPng.dylib (1444) <2D5C0007-DC24-3846-AE75-525D461FF3E6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

        0x7fff8e315000 -     0x7fff8e31ffff  com.apple.corerecents (1.0 - 1) <38A216F0-6C91-3CA3-94D5-B6242B1F90D0> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents

        0x7fff8e3fa000 -     0x7fff8e44cfff  com.apple.AppleVAFramework (5.0.32 - 5.0.32) <FC1AED2C-B3E2-31D9-B163-37989CD8A073> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

        0x7fff8e5c1000 -     0x7fff8e5eefff  libdispatch.dylib (501.40.12) <C7499857-61A5-3D7D-A5EA-65DCC8C3DF92> /usr/lib/system/libdispatch.dylib

        0x7fff8e5ef000 -     0x7fff8e60dff7  com.apple.frameworks.preferencepanes (16.0 - 16.0) <6D9A4009-DCE8-3FC5-91E4-01433C63E4A6> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes

        0x7fff8e731000 -     0x7fff8e7dcfff  com.apple.PDFKit (3.1 - 3.1) <27AF3C85-1C0B-389C-856C-2E527620C195> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

        0x7fff8e7dd000 -     0x7fff8e7f3fff  com.apple.CoreMediaAuthoring (2.2 - 953) <06C2E0E2-BA5C-3BB1-8DD7-55613EDD654D> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring

        0x7fff8e7f4000 -     0x7fff8e813ff7  com.apple.framework.Apple80211 (11.0 - 1121.34) <AE7795B8-4590-3714-999D-3FBFF6BF5D93> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

        0x7fff8e814000 -     0x7fff8ea6afff  com.apple.CalendarPersistence (8.0 - 378.5) <BDEE7522-C15E-3957-BE87-6B2EF79A38B6> /System/Library/PrivateFrameworks/CalendarPersistence.framework/Versions/A/Cale ndarPersistence

        0x7fff8ea6b000 -     0x7fff8ea99ff7  com.apple.CoreServicesInternal (248.2 - 248.2) <6E111F0A-D7F1-3738-ADE7-CF983BD4EC8B> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

        0x7fff8eac5000 -     0x7fff8eb6cfff  com.apple.LanguageModeling (1.0 - 1) <58C18A47-BDE7-3CBE-81C0-797029D170A1> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling

        0x7fff8eb6d000 -     0x7fff8ebcbfff  com.apple.SystemConfiguration (1.14 - 1.14) <10082F58-6190-3A7C-8B6C-C12B16DC793A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

        0x7fff8ebd2000 -     0x7fff8ebd2fff  com.apple.ApplicationServices (48 - 48) <ADD57D3A-142F-3EF5-BFD8-EACD82164884> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

        0x7fff8ebd3000 -     0x7fff8ebecfff  com.apple.CFOpenDirectory (10.11 - 194) <11F95672-55E0-3F9D-9171-5E8C56AEE948> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

        0x7fff8ec7d000 -     0x7fff8ec7fff7  com.apple.SafariServices.framework (11601 - 11601.5.17.1) <396E2233-E2DC-391C-84D2-991F636A941B> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices

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        0x7fff9b511000 -     0x7fff9b57afff  com.apple.framework.internetaccounts (2.1 - 210) <063FF467-215F-3E81-B02B-02E8B9750F24> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts

        0x7fff9b587000 -     0x7fff9b58aff7  libCoreFSCache.dylib (119.5) <2389D7DA-B8EF-3EB4-AAAF-FBEDE01CDECA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib

        0x7fff9b58b000 -     0x7fff9c1b4fff  com.apple.AppKit (6.9 - 1404.46) <2492D315-76B6-320B-B542-231FCA44CA48> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

        0x7fff9c216000 -     0x7fff9d47effb  com.apple.CoreGraphics (1.600.0 - 957) <C403FF5C-1B6F-3810-90B1-F5477828A701> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

        0x7fff9d47f000 -     0x7fff9d4e5ff7  libsystem_network.dylib (583.40.20) <269E5ADD-6922-31E2-8D55-7B777263AC0D> /usr/lib/system/libsystem_network.dylib

        0x7fff9d4fe000 -     0x7fff9d503fff  com.apple.ImageCapture (9.0 - 9.0) <ACECF0B7-7D92-3A22-BF47-E8FADF4C5378> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

        0x7fff9d504000 -     0x7fff9d528fff  com.apple.MultitouchSupport.framework (304.10.2 - 304.10.2) <CE75EDA3-2B22-3968-834E-550EA870ECC8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

        0x7fff9d529000 -     0x7fff9d529fff  com.apple.audio.units.AudioUnit (1.13 - 1.13) <93C1D642-37D4-3692-AD35-DCAD04F9610B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

        0x7fff9d530000 -     0x7fff9d64dfff  libsqlite3.dylib (216.4) <DC3D59E7-91A3-374F-957C-6699729CD82B> /usr/lib/libsqlite3.dylib

        0x7fff9d6c6000 -     0x7fff9d6efff7  libxpc.dylib (765.40.36) <2CC7CF36-66D4-301B-A6D8-EBAE7405B008> /usr/lib/system/libxpc.dylib

        0x7fff9d6f0000 -     0x7fff9d6f0ff7  libunc.dylib (29) <DDB1E947-C775-33B8-B461-63E5EB698F0E> /usr/lib/system/libunc.dylib

        0x7fff9d735000 -     0x7fff9d786ff7  libcups.2.dylib (435.1) <4198A94D-A46C-39AA-92B6-83D0BA507D6C> /usr/lib/libcups.2.dylib

        0x7fff9d7bb000 -     0x7fff9d7e4ff7  libxslt.1.dylib (14.1) <27DE3F2E-CE96-3327-A563-788EE3E2775B> /usr/lib/libxslt.1.dylib

        0x7fff9d7e5000 -     0x7fff9d7e7fff  libCVMSPluginSupport.dylib (12.0.40.6) <4AA6710A-6267-3062-BFF2-27DB5E6B5892> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

        0x7fff9d992000 -     0x7fff9da81ffb  libxml2.2.dylib (29.5) <4096C2EA-6659-3F22-AC60-1E2F30BDD2B7> /usr/lib/libxml2.2.dylib

        0x7fff9db78000 -     0x7fff9db7bff7  com.apple.help (1.3.3 - 46) <35DA4D48-0BC2-35A1-8D7C-40905CDF4F64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

        0x7fff9dbbb000 -     0x7fff9dbd7ff7  libextension.dylib (78) <FD952DA6-BBEC-3CB6-98B3-E1D111C5C54E> /usr/lib/libextension.dylib

        0x7fff9e3e1000 -     0x7fff9e3e1fff  com.apple.Cocoa (6.11 - 22) <807787AB-D231-3F51-A99B-A9314623C571> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

        0x7fff9e413000 -     0x7fff9e465fff  com.apple.ImageCaptureCore (7.0 - 7.0) <9F3123D8-29D2-332F-AD6B-AB9BF1A58022> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

        0x7fff9e466000 -     0x7fff9e4d3ff7  com.apple.imfoundation (10.0 - 1000) <82820E4B-0F23-3048-9F4F-C216A9D87190> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n

        0x7fff9e512000 -     0x7fff9e51afff  libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib

        0x7fff9e543000 -     0x7fff9e54bffb  libsystem_dnssd.dylib (625.40.20) <86A05653-DCA0-3345-B29F-F320029AA05E> /usr/lib/system/libsystem_dnssd.dylib

        0x7fff9e54c000 -     0x7fff9e55dff7  libz.1.dylib (61.20.1) <B3EBB42F-48E3-3287-9F0D-308E04D407AC> /usr/lib/libz.1.dylib

        0x7fff9e5b2000 -     0x7fff9e5e2ff3  com.apple.CoreAVCHD (5.8.0 - 5800.4.2) <4AAFB1C4-3708-30F9-ACFA-90564347204C> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

        0x7fff9e5e3000 -     0x7fff9e5e4fff  liblangid.dylib (122) <9CC4F0D1-5C51-3B69-BC8F-EE3A51FD0822> /usr/lib/liblangid.dylib

        0x7fff9e5e9000 -     0x7fff9e627ff7  libGLImage.dylib (12.0.40.6) <734B133F-E789-3A25-9DE6-1CCBA4896D4D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

        0x7fff9e628000 -     0x7fff9e630fff  com.apple.CoreServices.FSEvents (1223.10.1 - 1223.10.1) <7F5B7A23-BC1D-3FA9-A9B8-D534F1E1979A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents

        0x7fff9e631000 -     0x7fff9e632ffb  libremovefile.dylib (41) <552EF39E-14D7-363E-9059-4565AC2F894E> /usr/lib/system/libremovefile.dylib

        0x7fff9e6b8000 -     0x7fff9e6e7fff  com.apple.securityinterface (10.0 - 55065.40.1) <1BB39B19-DD74-347E-A344-0E6781773577> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

        0x7fff9eace000 -     0x7fff9ead4fff  com.apple.IOAccelerator (205.3 - 205.3) <851B6BF8-5B7F-3FB5-9E45-10AAE3BF7438> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor

        0x7fff9eaee000 -     0x7fff9eb62ff3  com.apple.securityfoundation (6.0 - 55126) <1F6BDF18-3CF0-3E85-8D9B-0663599B9949> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

        0x7fff9eb63000 -     0x7fff9edafff7  com.apple.AddressBook.framework (9.0 - 1679.9) <8879002B-C87B-3595-9CD2-B672F10DD156> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

        0x7fff9edb0000 -     0x7fff9f2d2fff  com.apple.QuartzComposer (5.1 - 334) <80235264-CA1B-3E3F-96F7-5F6F52FDC5B6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

        0x7fff9f2d3000 -     0x7fff9f2defff  libGL.dylib (12.0.40.6) <4FC6D3F9-6582-3E7D-A7D1-E035F0E26697> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

        0x7fff9f2df000 -     0x7fff9f2f2fff  com.apple.contacts.ContactsPersistence (1.0 - 2137.1) <71232F20-11BD-370D-9F43-F262BFE46C93> /System/Library/PrivateFrameworks/ContactsPersistence.framework/Versions/A/Cont actsPersistence

        0x7fff9f36b000 -     0x7fff9f3a3ff7  com.apple.Accounts (113 - 113) <5CB5B8DD-BAC3-3924-8908-AD1DF4F2C6AB> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts

        0x7fff9f493000 -     0x7fff9f4feff7  com.apple.framework.CoreWLAN (11.0 - 1101.20) <3B35C543-7FCE-333F-80C1-432FA41DDCDE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

        0x7fff9f4ff000 -     0x7fff9f4fffff  com.apple.IOPlatformPluginFamily (1.0 - 1) <61D1D438-9DE8-34A0-ADC0-9789517515E8> /System/Library/PrivateFrameworks/IOPlatformPluginFamily.framework/Versions/A/I OPlatformPluginFamily

        0x7fff9f562000 -     0x7fff9f56dfff  com.apple.CrashReporterSupport (10.11 - 717) <474544AD-1199-3ECC-90E5-071847BA72C6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

        0x7fff9f56e000 -     0x7fff9f587fe7  libcompression.dylib (28) <F83F421D-115D-3457-A9AA-1BEB5070A30B> /usr/lib/libcompression.dylib

        0x7fff9f992000 -     0x7fff9f993fff  libDiagnosticMessagesClient.dylib (100) <4243B6B4-21E9-355B-9C5A-95A216233B96> /usr/lib/libDiagnosticMessagesClient.dylib

        0x7fff9f994000 -     0x7fff9fc01fff  com.apple.imageKit (2.6 - 932) <FAE317B8-DF15-3096-AFAC-464913BF2F3B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

        0x7fff9fc02000 -     0x7fff9fda8ff7  com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <082319FC-59F2-3D36-AC9B-94759724E302> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

        0x7fff9fda9000 -     0x7fff9fdc6ff7  com.apple.pluginkit.framework (1.0 - 1) <0BA96479-0451-3DA9-A2AC-FE1D86D383AB> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit

        0x7fff9fdc7000 -     0x7fff9fe17ff7  com.apple.ExchangeWebServices (6.0 - 243) <2F2827B5-9884-3593-9AD8-CB1B3C5FE83D> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices

        0x7fff9fe2d000 -     0x7fff9fe5eff7  libtidy.A.dylib (15.17) <6859415D-7A43-384E-ABDD-AA6B2AA9FDCD> /usr/lib/libtidy.A.dylib

        0x7fff9fe5f000 -     0x7fff9fea5ff7  libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib

        0x7fff9fea6000 -     0x7fff9fed4ff7  libsandbox.1.dylib (460.40.33) <26158471-870A-3269-9E2B-7D7963B8E9F3> /usr/lib/libsandbox.1.dylib

        0x7fff9fed5000 -     0x7fffa009eff7  com.apple.ImageIO.framework (3.3.0 - 1444) <6A50AFBF-60BE-3845-AE29-843BD8238F17> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

        0x7fffa04d1000 -     0x7fffa0541fff  com.apple.ids (10.0 - 1000) <ADE6E30D-F1DE-3D9E-BF1D-C32BA1B3FFA8> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS

        0x7fffa0542000 -     0x7fffa055cfff  com.apple.Kerberos (3.0 - 1) <1B4744BF-E5AE-38E2-AA56-E22D3270F2E8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

        0x7fffa0560000 -     0x7fffa0575fff  com.apple.ToneKit (1.0 - 1) <6D5AD263-308F-3F70-8D86-7027569D2694> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit

        0x7fffa05a8000 -     0x7fffa05a8fff  com.apple.Accelerate (1.10 - Accelerate 1.10) <5831771A-C1C3-3625-9FE9-2CCB6B2E7EE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

        0x7fffa05a9000 -     0x7fffa0610fff  com.apple.framework.CoreWiFi (11.0 - 1101.20) <993592F1-B3F1-3FAD-87BD-EA83C361BCCF> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi

        0x7fffa0611000 -     0x7fffa069efff  libsystem_c.dylib (1082.20.4) <CDEBF2BB-A578-30F5-846F-96274951C3C5> /usr/lib/system/libsystem_c.dylib

        0x7fffa069f000 -     0x7fffa06a4fff  com.apple.EmailAddressing (9.0 - 3007) <FD3686F1-981C-3B59-BFE4-8B64ACF3E7A4> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing

        0x7fffa06a5000 -     0x7fffa06aeff7  com.apple.DisplayServicesFW (3.0 - 378) <45BE1B99-8E10-32F0-A180-A6B6CB5883AE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

        0x7fffa079f000 -     0x7fffa188dff7  com.apple.WebCore (11601 - 11601.5.17) <01B1DEA6-A07A-367B-84C0-E264EEFBBA1F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

        0x7fffa188e000 -     0x7fffa18b9fff  com.apple.idsfoundation (10.0 - 1000) <D6207A3B-2716-31F8-B216-85E43472D5CC> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion

        0x7fffa18ba000 -     0x7fffa18bcfff  com.apple.SecCodeWrapper (4.0 - 261.40.2) <1F832591-59A8-3B3F-943F-D6D827463782> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper

        0x7fffa18bd000 -     0x7fffa18dcff7  com.apple.ContactsUI (9.0 - 1679.9) <23570405-ECA4-3E2E-8B29-998DB956BF47> /System/Library/Frameworks/ContactsUI.framework/Versions/A/ContactsUI

        0x7fffa18f2000 -     0x7fffa18f8ff7  com.apple.speech.recognition.framework (5.1.1 - 5.1.1) <9E5A980A-F455-32D5-BBEE-3BD6018CC45E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

        0x7fffa1989000 -     0x7fffa198dfff  libpam.2.dylib (20) <CFCD19BD-87BC-3F2B-BB1C-4C23E8E55F1A> /usr/lib/libpam.2.dylib

        0x7fffa198e000 -     0x7fffa1a32fff  com.apple.Bluetooth (4.4.4 - 4.4.4f4) <BCF89EFE-853D-3AEA-AE31-DC8293C7284F> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth

        0x7fffa1a47000 -     0x7fffa1a55ff7  libbz2.1.0.dylib (38) <28E54258-C0FE-38D4-AB76-1734CACCB344> /usr/lib/libbz2.1.0.dylib

        0x7fffa1a56000 -     0x7fffa1aa5ff7  com.apple.opencl (2.7.0 - 2.7.0) <307263BA-0368-38C9-A7FB-25920343D0DF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

        0x7fffa1aa6000 -     0x7fffa1d2dff7  com.apple.CFNetwork (760.4.2 - 760.4.2) <24C4A390-3079-358A-8D51-75A3E818A6DF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

     

     

    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 11045

        thread_create: 0

        thread_set_state: 0

     

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=307.2M resident=0K(0%) swapped_out_or_unallocated=307.2M(100%)

    Writable regions: Total=39.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=39.0M(100%)

     

                                    VIRTUAL   REGION

    REGION TYPE                        SIZE    COUNT (non-coalesced)

    ===========                     =======  =======

    Activity Tracing                  2048K        2

    Dispatch continuations            4096K        2

    Foundation                           4K        2

    Kernel Alloc Once                    8K        3

    MALLOC                            20.0M       21

    MALLOC guard page                   32K        7

    Process Corpse Info               2048K        2

    SQLite page cache                 1152K        7

    STACK GUARD                       56.0M        6

    Stack                             9824K        6

    VM_ALLOCATE                         20K        3

    __DATA                            31.9M      293

    __IMAGE                            528K        2

    __LINKEDIT                        91.6M        7

    __TEXT                           215.6M      297

    __UNICODE                          552K        2

    mapped file                       25.4M       10

    shared memory                       32K        6

    ===========                     =======  =======

    TOTAL                            460.4M      660

     

     

    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9

    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB

    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

    Bluetooth: Version 4.4.4f4 17685, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: ST31000528AS, 1 TB

    Serial ATA Device: PIONEER DVD-RW  DVRTS09

    USB Device: USB 2.0 Bus

    USB Device: Built-in iSight

    USB Device: Backup+  Desk

    USB Device: USB 2.0 Bus

    USB Device: Card Reader

    USB Device: FreeAgent GoFlex

    USB Device: My Book 1140

    USB Device: USB Bus

    USB Device: BRCM2046 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: USB Bus

    USB Device: IR Receiver

    Thunderbolt Bus:

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2016 9:52 AM in response to tcfoxfan
    Level 10 (208,000 points)
    Applications
    May 11, 2016 9:52 AM in response to tcfoxfan

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • by tcfoxfan,

    tcfoxfan tcfoxfan May 11, 2016 3:08 PM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    May 11, 2016 3:08 PM in response to Linc Davis

    Hi Linc,

     

    I rebboted the comuter in Safe Mode and the probelm still exsists. 

     

     

    ~John

     

    Any other ideas. I'm not too tech savvy, but this is driving me bonkers!  Plus now computer running extremely slow in normal mode.

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2016 3:39 PM in response to tcfoxfan
    Level 10 (208,000 points)
    Applications
    May 11, 2016 3:39 PM in response to tcfoxfan

    What was the complicated explanation that you couldn't understand? Did you try it?

  • by tcfoxfan,

    tcfoxfan tcfoxfan May 11, 2016 7:23 PM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    May 11, 2016 7:23 PM in response to Linc Davis

    I did try it....I put the Mac in Safe Mode and the got the same error message.

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2016 7:35 PM in response to tcfoxfan
    Level 10 (208,000 points)
    Applications
    May 11, 2016 7:35 PM in response to tcfoxfan

    Please back up all data before proceeding.

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Suggestions

    Right-click or control-click the highlighted line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer and empty the Trash.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

  • by tcfoxfan,

    tcfoxfan tcfoxfan May 11, 2016 7:57 PM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    May 11, 2016 7:57 PM in response to Linc Davis

    How do I back up the data? Really don't know a lot about fixing this situation, but appreciate you taking the time to help out.

     

    ~John

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2016 7:58 PM in response to tcfoxfan
    Level 10 (208,000 points)
    Applications
    May 11, 2016 7:58 PM in response to tcfoxfan
  • by tcfoxfan,

    tcfoxfan tcfoxfan May 11, 2016 8:18 PM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    May 11, 2016 8:18 PM in response to Linc Davis

    I tried that, but because of the older backups it states there's not enough room.

     

    should I erase some of the older backups to make space?

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2016 8:22 PM in response to tcfoxfan
    Level 10 (208,000 points)
    Applications
    May 11, 2016 8:22 PM in response to tcfoxfan

    When you enter Time Machine, you see windows cascading back in time. The frontmost window represents the current state of the data, and the ones behind it represent successive snapshots of the data taken by Time Machine. Is there only one snapshot (that is, the one behind the front window), or more than one?

  • by tcfoxfan,

    tcfoxfan tcfoxfan May 11, 2016 8:36 PM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    May 11, 2016 8:36 PM in response to Linc Davis

    A ton of dates going back very far

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2016 8:50 PM in response to tcfoxfan
    Level 10 (208,000 points)
    Applications
    May 11, 2016 8:50 PM in response to tcfoxfan

    That may mean that you've backed up more than one volume (what Apple calls a "disk") or machine to the same destination. It could be the result of erasing the primary volume, depending on how you restored it.

    Time Machine will delete older snapshots when necessary to make room for new ones, but it will never delete the last snapshot of any volume or machine. So you can end up without enough space for a new snapshot.

    You can try to delete old backup folders by dragging them to the Trash, but often the Trash will then fail to empty completely with strange error messages, and you then can't empty it at all without erasing the volume, nor can you put the folders back where they were.

    The best course of action is to stop using the backup drive until you're sure you'll no longer need the data it contains. Then erase it and start over. Meanwhile, start another backup on a different drive. You should do that anyway, as one backup is not enough to be safe. If you're backing up to a Time Capsule, you can connect a USB hard drive to it and back up to that.

  • by tcfoxfan,

    tcfoxfan tcfoxfan May 11, 2016 9:11 PM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    May 11, 2016 9:11 PM in response to Linc Davis

    So I should backup the machine on a new drive even if it has the errors on it that states "Suggestd Quit Unexpectedly" on it?

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2016 9:14 PM in response to tcfoxfan
    Level 10 (208,000 points)
    Applications
    May 11, 2016 9:14 PM in response to tcfoxfan

    Yes. It's not safe to do anything without a current backup, unless you just don't care about your data.

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