HT204688: iPod won't turn on
Learn about iPod won't turn on
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Helpful answers
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May 11, 2016 2:15 AM in response to ParthT24by Carolyn Samit,Try here > iPod Displays a Red "X" Icon - Apple Support
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May 11, 2016 2:20 AM in response to Carolyn Samitby ParthT24,Its not responding. I tried that already.
It doesn't go into the disc modeI hear a clock ticking sound for a couple seconds when I click the buttons.
any other alternative?
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May 11, 2016 2:24 AM in response to ParthT24by Carolyn Samit,Ok..
As it states from that support article ...
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.