Iphone 6plus - Text box in Lock screen

Question

Iphone 6plus - Text box in Lock screen

I recently noticed that my lock screen has got a new text box to enter my security PIN. I also see a OK button next to text box in the lock screen which I did not see after the last OS upgrade. I've made no OS upgrade recently and current version is at 9.3.1 (13E238) (Model: MGA82HN/A).

Is it something normal ? I remember that this text box came up after I tried to install Citrix Mobile Workstyle to configure my office mailbox. Is this a problem ? What should I do to restore back to the normal or Original screen (without text box and OK button).

iPhone 6 Plus, iOS 9.3.1

Posted on May 11, 2016 1:48 AM

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Answer 1

May 11, 2016 2:06 AM in response to Balamurugan Murthy

Try this

Settings > General > Reset > Reset All Settings

This wont remove any User Data

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Answer 2

May 11, 2016 2:40 AM in response to RockstarKB

Thanks but this "rest all" doesn't work.

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Answer 3

May 11, 2016 5:14 AM in response to Balamurugan Murthy

Did you Enable Custom Numeric Passcode (8 digits or More than that ) ??

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Answer 4

May 11, 2016 5:13 AM in response to RockstarKB

Great Stuff RockstarKB ! That's the issue ! Thank you very much. Citrix installation forced me to set a 8 digit passcode and due to that I would have seen that text box and an OK button. I just checked reverting it and the text box disappeared. Back to 8 digit security code now ! thanks a lot again.

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