PacLuke

Q: intervention season pass

I purchased Intervention Season 16 Season Pass on the iTunes store.  Only 6 episodes have been made available on the iTunes store, but checking on A&E's page for Intervention, it shows that 10 episodes have been published: http://www.aetv.com/shows/intervention.

 

Why aren't Season Pass holders getting these additional episodes?  Looking at the ratings and reviews in the iTunes store for Intervention Season 16, several people are experiencing exactly the same issue.

iTunes Store, OS X El Capitan (10.11.4)

Posted on May 11, 2016 1:06 AM

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Q: intervention season pass

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 11, 2016 1:17 AM in response to PacLuke
    Level 10 (122,600 points)
    Apple Music
    May 11, 2016 1:17 AM in response to PacLuke

    "it shows that 10 episodes have been published"


    That doesn't necessarily mean they are available for iTunes yet.

    "When new episodes become available, you'll receive an email. To download a new episode, click the link in the email, don't purchase the episode from the iTunes Store. If you buy a Season Pass and then buy an individual episode from the season, you'll be charged again for that episode.

    Season Pass might not be available for all shows. You might see the option to Buy Season instead of Buy Season Pass. If you click Buy Season, all available episodes download, but no future episodes will download. To get the rest of the season, you have to buy each additional episode individually."

     

    Above information from here > TV show purchase options in the iTunes Store - Apple Support

  • by PacLuke,

    PacLuke PacLuke May 11, 2016 2:00 AM in response to Carolyn Samit
    Level 1 (4 points)
    iTunes
    May 11, 2016 2:00 AM in response to Carolyn Samit

    Thanks for your reply.  In this case I have purchased the Season Pass.  I've purchased many other season passes for other shows in the past, but I've never had a show lag like this -- it's very strange.  In all previous cases, I've had access to episodes no more than 48 hours after they've aired.  In this case, there are episodes in this season that are weeks old that haven't been made available on iTunes -- neither as individual purchase, or as available to Season Pass holders.

     

    How can I get more information about this specific problematic case, i.e.: 'Intervention Season 16'?