I bought an Apple Watch in December 2015 and yesterday it suddenly died. I plugged it to its charger but it didn't turn on. Is it a problem that I can solve by myself? If negative, I have an additional problem. I bought the product in USA but I live in Qatar. My next trip to the US will be after warranty expiration.
Thanks in advance for your suggestions.
Apple Watch
Hi..
"Is it a problem that I can solve by myself?"
Hopefully, yes.
Try the troubleshooting steps mentioned here > If your Apple Watch doesn't respond or won't turn on - Apple Support
Hi..
"Is it a problem that I can solve by myself?"
Hopefully, yes.
Try the troubleshooting steps mentioned here > If your Apple Watch doesn't respond or won't turn on - Apple Support
Thanks, but where's the troubleshooting? All I see following your recommendation is a ">".
Click right on this link > If your Apple Watch doesn't respond or won't turn on - Apple Support
If for some reason you can't click that link, this is what is included in the Apple Support page...
If your Apple Watch doesn‘t respond or won‘t turn on
Your Apple Watch might have a black screen that doesn’t respond when you touch it or press buttons. Or maybe your Apple Watch begins to turn on, but gets stuck during start up.
If your screen is black or frozen
If your Apple Watch is in Power Reserve or has a low battery, it won't respond to wrist gestures or taps on the screen. To wake your Apple Watch, press the side button. You should see the time on screen.
next to the time, you need to charge your Apple Watch.
If you still need help, try to force your Apple Watch to restart. Press and hold the Digital Crown and side button for at least 10 seconds until you see the Apple logo. Forcing your Apple Watch to restart won't erase information or return your device to factory settings.If you see the Apple logo, but your Apple Watch displays a black screen after it restarts, and you hear a description of what's on the screen, the VoiceOver screen curtain might be on. To turn off VoiceOver:
If you don’t have your iPhone, you can ask Siri to turn off VoiceOver:
If your Apple Watch turns on, but gets stuck during start up
If you see the Apple logo or a red exclamation mark during startup, and your Apple Watch appears to restart or never fully starts up, contact Apple Support.
Thanks Carolyn, I couldn't see the link because I'm at work using a PC and the link was not properly displayed. I'm had already tried these tips before seeking help in this forum, but none of them revived my device.
Sorry to hear nothing helped.
At some point you need to contact Apple Support.
Try this phone number > 00800100356
It's the only one available for Qatar on Apple's support page > Contact - Official Apple Support
** I have a PC running Windows that "sees" and can click links ok.
My Apple Watch suddenly died
