J59

Q: iTunes not moving mp3 music to syn with iphone when connected directly

Hello... I have the current update for my iTunes on 12.3.3.7 and the current update on my iPhone 6s+ IOS 9.3.1. The issue I'm having is that my iTunes is not allowing me to drag/move music (mp3) from my iTunes to load unto my iPhone. When I had the iPhone 6+, I could do it with no problems. Just yesterday I updated my windows from 7 to 10 thinking that it was windows that was preventing me from being able to sync... not the case. can some one help me? I;m a musician and being able to move my music from my desktop to my iTunes and then sync it to be on my phone was an awesome feature for me... help pls..

iPhone 6s Plus, iOS 9.3.1

Posted on May 11, 2016 8:13 AM

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Q: iTunes not moving mp3 music to syn with iphone when connected directly

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  • by pedro d,

    pedro d pedro d May 12, 2016 9:59 AM in response to J59
    Community Specialists
    May 12, 2016 9:59 AM in response to J59

    Hello there, J59.

     

     

     

    It sounds like you are wanting to manually manage your music from iTunes to your iPhone 6s Plus but are unable to.. The following Knowledge Base article offers up some great information on how to do just that:

     

     

     

    Move content from iTunes on your computer to your iPhone, iPad, or iPod touch

     

     

     

    By default, iTunes manages the content of your iTunes library (including your music, TV shows, movies, and more) manually, which gives you control over the content you want to take with you on your iPhone, iPad, or iPod touch. This is useful if your iTunes library contains more items than can fit on your device.

    If you're a member of Apple Music or have an iTunes Match subscription, you have iCloud Music Library turned on. When you have iCloud Music Library turned on, you can't manually manage music. You can still manage videos using the steps below.

    Manually add items to your device

    1. Connect your device to your computer.
    2. Open iTunes. Make sure that you have the latest version.
    3. Choose the content that you want to add to your device from your iTunes library. Selected song in iTunes
    4. Drag the content to your iPhone, iPad, or iPod. A panel should appear. Locate your device. Dragging the song in iTunes

    If you're using an iPhone, you can only add music or video from a single iTunes Library.

    If you're using an iPad or iPod, you can add music from multiple iTunes Libraries, but video from only one iTunes Library.

    If you can't manually add or remove content from your device

    Check to make sure that the "Manually manage music and videos" option is turned on:

    1. Connect your device to your computer.
    2. Open iTunes. Make sure that you have the latest version.
    3. Locate and click on your device.
       Icon of iOS device in iTunes
    4. In the left sidebar, click Summary.
    5. Scroll down to the Options section.
    6. Click the box next to "Manually manage music and videos."
    7. Click Apply.

    You might see a message that your device is synced with another library. This means that you've used a different computer to sync your device in the past, and iTunes can't sync without first erasing and replacing all iTunes content on your device.

     

     

     

    Thanks for reaching out to Apple Support Communities.

     

     

     

    Kind Regards.