alvarombx

Q: Access to app store is corrupt after - Capitan (10.11.4) upgrade -

Hello, two days ago i upgraded from - Mountain Lion - to - El Capitan (10.11.4) -, everything is fine, except weird things going on with the app store, as it connects when it wants, but the minute i want to upgrade the apps that needs to be upgraded it asks me again for the password and then says- it cannot connect -. I have look in other forums and followed the - key chain - trouble option, none of my certificates have expired, etc...,

i have an Imac (21.5 inch monitor) from late 2013. Please help. Thank you so much in advance.

iMac, OS X El Capitan (10.11.4)

Posted on May 11, 2016 8:30 AM

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Q: Access to app store is corrupt after - Capitan (10.11.4) upgrade -

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  • by Linc Davis,Helpful

    Linc Davis Linc Davis May 11, 2016 8:11 PM in response to alvarombx
    Level 10 (207,926 points)
    Applications
    May 11, 2016 8:11 PM in response to alvarombx

    Please launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

  • by alvarombx,

    alvarombx alvarombx May 11, 2016 8:02 PM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    May 11, 2016 8:02 PM in response to Linc Davis

    Than you so much Linc Davis, i did what you said, and when i opened the console and cleared the display sudennly the app store opened all right and let me log in and right now im downloading one of the apps (slow connection), so lets see what happens, if something wrong still happens i will let you know by posting some lines of the console window. Thank you again