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What is required to become an apple Genius

Hi.

I know this question is probably asked alot but as the title asked, I would like to know what it takes to become an apple genius.


I have some experience repairing phones but it's only a hobby and I've never attempted an apple product.

I have worked in retail for over 6 years so the customer side doesn't worry me.


What sort of skills would I need? Should I be doing research into apple products and learn about issues? I've only ever had two apple products myself but found them easy to use. They seemed user friendly and easy for anyone to use.


Thanks for any information in advanced. Very interested in pursuing this career.

Posted on May 11, 2016 10:12 AM

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Posted on May 11, 2016 10:37 AM

Thank you for the reply. I read through but it's not clear if I should already have the knowledge of the products and issue or if it would be taught. I have a keen interest in device repair which is why the job interests me. I just don't want to dive in and find I should have taken the time to learn everything and at the same time I don't want to take the time learning myself if apple will teach me all I need to know if I get a job.

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May 11, 2016 10:37 AM in response to IdrisSeabright

Thank you for the reply. I read through but it's not clear if I should already have the knowledge of the products and issue or if it would be taught. I have a keen interest in device repair which is why the job interests me. I just don't want to dive in and find I should have taken the time to learn everything and at the same time I don't want to take the time learning myself if apple will teach me all I need to know if I get a job.

May 12, 2016 8:31 AM in response to Aurath

Going by my experience with the corporate world they'd probably prefer you to NOT know a ton. That way they can teach you how they want you to act instead of having to break any pre existing habits they deem to be 'bad'


So I'd say the main requirement for the job is to simply be comfortable with tech and be aware enough to know what's what, then willing to learn what they teach you.


If anyone is hired the expectation is that they fix the products how Apple says they are to be fixed, which may or may not be how you'd fix them If you were doing it on your own

What is required to become an apple Genius

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